Porsche Rocklin Sales Manager

2 weeks ago

Rocklin, United States NIELLO PERFORMANCE MOTORS, INC Full time

**Sales Manager**

**Summary**
- Assumes responsibility for customer retention and profitability in the new
- and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards, and a keen awareness of each department's break-even data.

**Qualifications**

State Sales License

Valid Driver's License

Clean DMV

**Education**

High School Diploma (Minimum)
- Two to four years related experience and/or training; or equivalent combination of education and experience.

**Other**
- Ability to read and comprehend instructions and information.
- Professional personal appearance.
- Excellent verbal/written communication skills.
- Ability to meet company’s production and quality standards.

**Physical Requirements (Surroundings)**
- Spend time outdoors in the weather and elements.
- Spend time indoors in air-conditioned areas.
- Sitting on a regular basis.
- Standing on a regular basis.
- Walking on a regular basis.
- Bending, twisting and/or stooping infrequently.
- Kneeling and/or squatting infrequently.
- Lifting 25 lbs. to 50 lbs.
- Infrequently reaching and/or lifting overhead.
- Infrequently climbing stairs.
- Repetitive hand/finger movement on a regular basis.
- Grasping/grabbing with hands infrequently.
- Pushing and pulling.

**General Expectations**
- Devote himself/herself to ensuring satisfaction to customers.
- Determine management, production, and quality requirements by asking questions and listening.
- Attend company meetings as required.
- Maintain a follow-up system that encourages follow through with assigned projects.
- Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Understand the terminology of the business and keep abreast of technology changes in products and services.
- Know and understand the federal, state, and local requirements which govern the company’s business.
- Follow lawful directions from supervisors.
- Understand and follow work rules and procedures.
- Participate in performance management.
- Interact well with others and be a positive influence on employee morale.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Work evening, weekend and holiday work hours as required.

**Essential Duties/Requirements **include the following. Other duties may be assigned.
- Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new
- and used-sales departments
- Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
- Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
- Works with dealer and general manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
- Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
- Establishes procedures for quick disposal of over-aged vehicles.
- Issues all demonstrators and ensures that appropriate dealership records are maintained.
- Checks the condition of all demonstrators monthly.
- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
- Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
- Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short
- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
- Conducts major sales promotions and advertising as needed (i.e., used car classifieds, large new display ads, radio, etc.).
- Approves all sales incentives in writing before submitting to the office.
- Addresses customer complaints to ensure high level of customer satisfaction.
- Creates systems that ensure ongoing sales training, including weekly sales meetings.
- Audits all appraisals of trade-in vehicles. Attends auction as required.
- Reviews and initials all deals before they are posted.
- Facilitates new-vehicle pre-delivery with the service manager.
- Maintains a professional appearance.
- Attends managers meetings as requested.
- Completes additional tasks and projects as directed.

**Supervisory Responsibilities**
- Directly supervises employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include:

- Interviews and hires in accordance wit

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