Lot Supervisor

5 days ago

Middletown, United States Town of Middletown, RI Full time

**TOWN OF MIDDLETOWN, RI**

**TITLE: Surfers End Lot Supervisor**

**DEPARTMENT: Beach**

**REPORTS TO: Deputy Beach Manager or Beach Manager**

**SUPERVISES: Gate Attendants Located at Surfer’s End and Lot Operations**

**JOB TYPE: Seasonal - May 24, 2024 - September 2, 2024**

**WORK SCHEDULE: As assigned, based on department needs. Weekends/Evenings required.**

**SALARY: In accordance with established pay scale**

***:
The Surfers End Parking Lot Supervisor is a seasonal position with the Town of Middletown responsible for patron and vendor parking, revenue collections, and liaison with Police and Emergency Services. This position also oversees Triangle A and St George’s Lot parking.

**I ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class._
- Be the single point of contact for all customer service issues.
- Greet all patrons in a warm and genuine manner, offering a welcoming environment where their needs are anticipated.
- Be a role model for customer service exceeding customer expectations.
- Ensure all customers receive an optimal and even “unexpected” service level at all times.
- Project an approachable and professional image in personal appearance, manner, and demeanor.
- Collaborate with team members on daily operational tasks.
- Assist with beach cleanliness and trash pick-up as needed. All beach employees are required to help keep the beach facilities, parking lots, and beach area clean and litter free.

**II NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES**
- Must be able to work cooperatively with co-workers, vendors, town officials, and the general public.
- Must be able to communicate effectively both orally and in writing.
- Must possess problem-solving skills.
- Must possess the ability to maintain accurate and detailed records.
- Must demonstrate a commitment to the highest quality of customer service.
- Familiarity with Town ordinances

**III MINIMUM REQUIREMENTS**:

- Must possess a valid Driver’s License.
- Required to work evenings, weekends, and holidays as necessary.

**IV PHYSICAL DEMANDS**:

- While performing the duties of this job, the employee frequently is required to sit, stand, walk, talk, hear, use their hands to finger, handle or operate objects, tools, or controls, and reach with hands and arms; is occasionally required to climb, balance, stoop, kneel, crouch or crawl.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

**V EQUIPMENT USED**:

- Personal computer and peripheral devices, calculator, copy machine, digital camera, telephone, two-way radio, 800 MHz radio, 4-wheel drive motor vehicle, time clock and fax machine.

**_The Town of Middletown is an Equal Opportunity Employer_

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