Plumbing Dispatcher

Job Summary:
**Hours: M-F 8am to 4pm**

**Responsibilities**:

- Coordinate and schedule Heating & Plumbing services to ensure timely delivery of services.
- Communicate with Plumbers to provide instructions, updates, and address any issues or concerns
- Collaborate with Supervisor to ensure accurate information is been delivered with scheduling and providing accurate services.
- Maintain accurate records including prospects, delivery times, invoicing, mail and customer information
- Provide exceptional customer service by promptly addressing inquiries or complaints
- Ensure compliance with company policies, safety regulations, and Heating and Plumbing laws

Qualifications:

- High school diploma or equivalent required; additional knowledge of Heating & Plumbing is a plus
- Proven experience as a Dispatcher or in a similar role
- Proficient in using computer systems with Microsoft products and Apple
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both written and verbal
- Knowledge of Heating & Plumbing planning
- Ability to multitask
- Attention to detail and accuracy in data entry tasks

Pay: From $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Dispatching: 1 year (preferred)

Ability to Commute:

- Manchester, NH 03109 (required)

Work Location: In person