Admitting Specialist

**Admitting/Registration Clerk**

**HMC Offers**:

- Nursing Scholarships
- Loan Forgiveness
- Tuition Reimburse
- Excellent benefits
- Quality childcare located in Hopedale
- Wellness Center membership
- 401(k) plan with employer match

**Employee Daycare Rates**
- Infants (6 weeks to 15 months) - $133 weekly, $27 daily
- Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily
- 2 years to 3 years - $119 weekly, $25 daily
- 4 years to 5 years - $112 weekly, $23 daily

**Job Preview**

The Admitting/Registration Clerk is a patient's first point of contact at the hospital. Must be able to handle the duties of both a receptionist and medical secretary, signing in people and dealing with their personal information. Admitting/Registration Clerk particularly need the skills to collect and organize information to keep the flow of patients running smoothly.

**Responsibilities**
- Greet all patients and answer all incoming phone calls, promoting quality customer service.
- Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtains signatures on required forms.
- Counsel patients and families regarding financial issues such as insurance.
- Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours. Distribute hospital specific literature.
- Collect and record payments and/or forward information to the Patient Accounts Department personnel.
- Maintain orders sent to the hospital by referring offices.
- Compile an estimate of patient payment responsibility for their services and communicate this information to the patient.
- Is familiar with the HMC payment policies and various options for payment and the financial assistance program.
- Screen calls to ascertain nature and urgency of inquiry.
- Keep the waiting area orderly throughout the day.
- Order and maintain supplies as required.
- Treat patients and their families with respect and dignity.
- Ensure confidentiality of patients' information
- Performs other related work as required or requested.

**Background and Drug screen Disclaimer**:
All HMC employees are required to pass a Federal and State background check and pass a drug and alcohol test. We test for illegal and legal substances, including marijuana.

**Requirements**:

- High school diploma or the equivalent is required.
- Some college coursework is preferred.
- Experience in medical office reception is required.
- Knowledge of medical terminology is required.
- Awareness of patient registration and documentation procedures is required.
- Strong telephone communication skills, often in stressful situations, are required.
- Ability to analyze and solve problems are required.
- Proficiency with personal computers and Microsoft Office Suite is required.
- Ability to type 35-45 wpm is preferred.
- Good verbal and written communication skills are required.
- Knowledge of basic insurance procedures and documentation of third-party medical insurance payers is required.
- Ability to work independently with only general supervision is required.
- Flexibility, organizational skills, and ability to function well under stress are required.

Pay: From $15.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insurance

Healthcare setting:

- Outpatient

Medical specialties:

- Hospital Medicine

Schedule:

- Day shift
- Monday to Friday

Ability to Relocate:

- Hopedale, IL 61747: Relocate before starting work (required)

Work Location: In person