Front Desk Agent

1 month ago


Sacramento, United States Comfort Suites Downtown Sacramento Full time

Job Summary:
**Responsibilities**:

- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel's services
- Manage reservations and cancellations
- Assist with guest requests and resolve any issues promptly
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

**Experience**:

- Previous experience in hotel management or front desk operations preferred
- Multilingual abilities are a plus
- Strong background in guest services and phone etiquette
- Familiarity with phone systems and night audit procedures
- Knowledge of hospitality industry practices and standards

Pay: From $16.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Sacramento, CA 95811: Relocate before starting work (required)

Work Location: In person



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