Store Leader

1 week ago

San Diego, United States Faherty Brand Full time

**Is this job for you?**

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you'll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

**Sales**

Customer Focused
- Lead by example: use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
- Process in-store sales, returns and exchanges.
- Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.

Business and Financial Acumen
- Analyze key business metrics to identify performance improvement opportunities.
- Utilize business tools as well as personal insight to drive results.
- Accountable for store results.

Builds Networks
- Plan & execute in-store events in partnership with leadership team.
- Develop and maintain presence within local community.

**Operations**

Oversee the Lifecycle of Product
- In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store.
- Receive Inventory - Receive scheduled shipment of products to a store.
- Cycle Counts - Perform inventory audits and discover any inventory discrepancies.
- Transfers - Transfer inventory from one store to another or Warehouse.
- Perform Adjustments - Adjust stock on hand at your store for various reasons.
- Execute regularly scheduled store Inventories.

Oversee Operational Excellence
- Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders etc
- Create a disciplined culture that is focused on operational excellence.
- Ensure timely execution of company directives & initiatives.
- Utilize available resources consistently and effectively.
- Collaborate with Leadership Team for monthly supply orders.
- Enact solution-oriented change through personal observations and Leadership Team feedback.

**Visuals**

Manage Floorsets
- Ensure updates requested by the Visual Team are made through planning and delegation with the team.
- Translate and implement company directives to create engaging floor spaces.
- Guide store team on a weekly basis to showcase merchandising updates.

Drive Visual Standards
- Maintain a neat and well-organized space to ensure seamless merchandise flow.
- Represent and reinforce the brand in a positive manner through strong visual presentation.
- Partner with the team daily to ensure the floor is fully restocked based on sell-through.
- Work in tandem with the Visual Team to maximize real estate, driving sales growth.
- Manage window and marketing updates.

**People**

Drives Vision and Purpose
- Sets clear goals and fosters a positive and rewarding store environment embodying our core value of Spreading Good Vibes.
- Champion high standards that empowers others to excel within the store & company at large.
- Recognize and highlight individual & team performance.
- Communicates effectively.
- Collaborates & builds trust.
- Understands when to take action and when to escalate.

Builds and Develops Engaging Teams
- Embodies servant leadership.
- Drive and uphold our epic people-centric selling strategies & cultures.
- Partner with store team to ensure opportunities for success are being addressed through timely touch bases.
- Create enthusiasm, passion, and a desire to excel within the store and company.
- Assess strengths & developmental opportunities of team.
- Provide timely and actionable coaching & feedback.
- Manages conflict through thoughtful communication and partnership.
- Drive sales through effective scheduling protecting peak hours while staying within allotted hours.
- Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
- Build a strong internal bench in order to keep the store appropriately staffed.

**Physical Requirements**
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

**What you'll have**:

- Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
- Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stor

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