Customer Support Representative
2 weeks ago
Abroad Way Management is a Towson based firm that performs outsourced sales, marketing, and corporate promotions on behalf of our exclusive list of clients. Our team of experts, we have continuously achieved dramatic results for clients both large and small within many different industry sectors. To continue providing for our clients, we are looking for an outgoing and driven individual to join our team as a Customer Support Representative.
In the Customer Support Representative phase, the individual will learn how to effectively execute innovative marketing and sales campaigns for our Fortune 500 Clients. The day to day responsibilities include learning new product and campaign offerings, staying up-to-date on market trends, researching / analyzing community and area demographics to optimize representation when directly interacting with customers. Our Customer Support Representatives take a personable and individual approach to each customer interaction or client presentations while maintaining client compliance guidelines.
**Customer Support Representative Preferred Skills & Requirements**:
- 1-2 years of experience in customer service or support role
- Goal oriented and driven
- Able to interact with individuals of all demographics
- Ability to stand for long periods of time
- Public speaking skills is a plus, but can be taught / built upon
- Ability to participate in training sessions in-office in Towson, MD
- Must be able to travel locally, based on client need
- Must be able to stand for long periods of time
- Must be able to learn all necessary product and pricing information
**Customer Support Representative Benefits**:
- Hands-on training
- Flexible / self paced schedule and growth
- Team environment where individualism is celebrated
- Travel opportunities
Pay: $45,000.00 - $52,000.00 per year
**Benefits**:
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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