**Position Summary**:
Discover a rewarding career with us

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.

At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.

**JOB SUMMARY**

Provides care management support services for consumers undergoing protective service investigations. Assists senior caseworkers by conducting reassessment visits, sets up in-home services, performs service-related errands and completes necessary case documentation for all service activities.

**ESSENTIAL JOB FUNCTIONS**
- Follows direction of senior caseworkers in establishing service for protective service consumers requiring in-home services and supports. Manages consumer cases. Completes comprehensive Individualized Service Plans (based on medical model and assessed need), documents according to requirements, interprets program policies and monitors consumer situations and provision of services on regular basis via home visits and phone contacts with consumers and caregivers to ensure that services meet the needs of the consumer. Ensures a smooth and successful transition to other care management service (OPTIONS/CSP/Community Health Choices). (40%).
- Performs support service on behalf of the senior caseworkers including reassessment visits with consumer prior to case closure or transfer, conducts consumer errands and other related tasks at the direction of senior caseworker or supervisor. (25%).
- Completes required paperwork and case documentation. Utilizes quality assurance reports to ensure all case documentation is complete and accurate (35%).
- While performing job duties, employees will be required on a routine basis to provide their own transportation to consumers’ homes, meetings and other job-related appointments and access those locations without special accommodations.

**MINIMUM QUALIFICATIONS**
- Successful completion of six (6) months of experience with the County as a Caseworker Trainee; or
- Successful completion of the County Social Caseworker Intern Program; or
- One (1) year of experience in public or private social work and a bachelor’s degree which includes or is supplemented by 12 semester hrs. credit in sociology, social welfare, psychology, gerontology or other related social sciences: or
- A bachelor’s degree with a social welfare major; or
- Any equivalent combination of experiences and training including successful completion of 12 semester hrs. credit in sociology, social welfare, psychology, gerontology or other related social sciences.

**REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES**
- Acceptable Pre-Employment Criminal Background Check
- Acceptable Pre-Employment Drug Screening
- Acceptable Driver History in accordance with County Policy
- *Must successfully complete the Pennsylvania Department of Aging Protective Services Basic training by the end of the first year of employment and annual refresher trainings, thereafter.

**PHYSICAL REQUIREMENTS/WORK ENVIRONMENT**
- This job is not sedentary, carrying or lifting rolling laptop case weight, approximate weight is 6 lbs.
- Employees may be required to access multiple levels in dwellings without elevator access to access consumers.
- This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

**ADDITIONAL INFORMATION**

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.
- Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired._