IT Support Specialist
1 week ago
Job Summary:
We are seeking a IT Support Specialist with a passion for the automotive industry to join our team. As an Auto Parts IT Support Specialist, you will be responsible for resolving IT issues and providing support to our South Texas Region stores.
Duties
- Respond to IT support requests from employees and resolve technical issues promptly.
- Set up and maintain computer networks, including VPN connections.
- Assist in managing user accounts and permissions.
- Collaborate with the help desk team to escalate complex issues.
- Provide training and guidance to users on new technologies and software tools.
- Maintain accurate records of IT assets and inventory.
- Serving as the first point of contact for IT support our South Texas Region stores
- Provide helpdesk and technical support either by phone, or remote access
- Set up equipment for new users and employees
- Evaluate connectivity issues, equipment, and software and hardware
- Repairing and replacing damaged computer and network components
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation
- Oversee diagnosing and troubleshooting software and hardware issues
- Respond to IT issues; hardware maintenance, software, networking, etc
**Requirements**:
- Must have a high school diploma or equivalent.
- Be legally authorized to work in the U.S.
- Previous experience in IT Support experience.
- Must be able to have knowledge of computers and softwares.
- Must have excellent communication skills and self-motivated.
- Pay attention to details and maintain accuracy in all aspects of the position.
- Must be able to work independently and as part of a team.
- Applicants must be willing to take a Drug Test.
- Bilingual English/Spanish is a plus.
Schedule:
- Monday through Friday (Some Saturday’s may be required)
- 40-hour work week (Some overtime may be available as needed)
Salary 40,000
**Benefits**:
Dental insurance
Health insurance
Vision insurance
Day range:
Monday to Friday
Experience level:
1 year
Shift:
Day shift
Work Location: In person
Pay: From $40,000.00 per year
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
**Experience**:
- IT support: 1 year (required)
Ability to Commute:
- Houston, TX 77011 (required)
Ability to Relocate:
- Houston, TX 77011: Relocate before starting work (required)
Work Location: In person
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