Guest Service/sales Associate

3 weeks ago

Chicago, United States European Wax CenterEWC Growth Full time

**Position Overview**:
Turn your passion for taking care of others into a rewarding role with the growing team at EWC Growth The prime responsibility of a Guest Service Associate is creating an exceptional guest experience, achieving sales goals, and willingness to initiate genuine conversation and recommendations with our guests on European Wax Center services and products.

**Benefits**:

- We are committed to recognizing your exceptional performance with earnings ranging from $16.50 to $29.00 or more per hour. Our compensation structure includes a $15.90 base pay complemented by commissions and incentives, to ensure that those who achieve their goals consistently often may surpass this range.
- Free Waxing.
- Discounts on all Retail Products.
- Industry Renowned Paid Training.
- Medical, Dental, Vision insurance.
- Company paid Short Term Disability and Life Insurance
- 401K and Employer Match.
- Vacation and Sick Time start accruing from day one of employment.
- Paid Parental Leave.
- Free Uniforms at Hire.
- Career Growth Opportunities.
- Employee Assistance Program.
- Commuter Benefits.
- Anniversary Awards.
- Being part of a Successful Team and Positive Company Culture.
- You could earn a $2 bonus for each positive Google review, thanks to our partnership with EyeRate; a tool that turns guest feedback into additional incentives.

**We are looking for individuals who are**:

- Positive, friendly, upbeat, and detail oriented.
- Enjoy providing exceptional customer service in a fast-paced environment.
- A passion for the beauty industry and making others look and feel their best.
- Consultation and sales experience is strongly preferred.
- The ability to work flexible hours including morning, evening, and weekends based on guest demand and center needs.
- The ability to positively receive and implement feedback.
- Work independently with limited supervision, as well as with a team.

**Responsibilities**:

- Believe in and represent the EWC Growth Vision and values.
- Providing a safe, welcoming, and a memorable experience for our guests.
- Educating guests on the benefits of waxing consistently and recommending service packages and products that meet our guest needs.
- Managing the reservation books in a fast-paced environment and handling the daily flow of guests checking in and out.
- Exceeding individual and team sales goals on a daily, weekly, or monthly basis.
- Maintaining cleanliness and organization of the center.

**Physical Demands**:

- While performing the duties of this job, the associate is regularly required to stand, talk, and hear.
- Ability to lift 25 pounds at a time.

**About the Company**:
European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 850 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out.

EWC Growth is one of the largest franchisees in the EWC network with more than 47 locations across 5 different states. Our Mission is to positively impact everyone who walks through our doors. EWC Growth, we’re more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal. Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment. We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.

**EEO Statement**:
EWC Growth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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