IT Asset Manager

2 weeks ago

San Jose, United States Legence Full time

Legence, a Blackstone portfolio company, is an Energy Transition Accelerator that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance facilities. With five decades of expertise in the built environment, Legence has a proven track record of reducing carbon emissions, implementing renewables, lowering utility costs through efficiency consumption, and making systems run better at unmatched speed and scale.

Legence is looking for an IT Asset Manager to oversee our hardware, software and contract management process and procedures.
The IT Asset Manager is responsible for the daily and long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts. The individual will assist in forming procurement strategies to optimize technology spending across the organization. The IT Asset Manager will also develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles.
Ultimately, you’ll ensure our IT Hardware, Software, Contracts are consistent, and reliable working with various Legence team members to remediate deficiencies (Business, Engineering, MSP, Technicians).

**Responsibilities**:

- Perform daily and long-term operational and strategic management of hardware and software.
- Plan, monitor, and record hardware assets and/or software license to make sure they comply with vendor contracts in different software tools.
- Ensure effective management of the CMDB and that the content contained is accurate.
- Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management.
- Take part in various projects, providing support to Sr. Director of IT Operations and Integrations.
- Leverage local business unit IT leads to perform asset management and supervise their performance.
- Define and enhance schemes for identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMDB.
- Manage inventory of CIs and assets, including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with.
- Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses.
- Perform verification and audit of DML and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them.
- Manage activities concerning license compliance audits to be able to answer requests from software editors effectively.
- Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously.
- Design processes relating to software and hardware asset management, execute and enhance them.
- Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.
- Create and execute governance and strategic asset management function.
- Collaborate with infrastructure teams to determine trends in asset performance.
- Perform research on industry best practice and incorporate it with organizational practices.
- Establish and maintain hardware and software maintenance database.
- Help control costs and budgets regarding IT hardware and software licenses.
- Enrich and enforce IT asset management policies and best practices.

Requirements and skills
- Strong knowledge of IT software and hardware as well as three or more years’ experience working as an IT asset analyst
- 2 years or more experience managing staff, direct or indirect, ensuring they follow established processes and procedures.
- Strong knowledge and three years plus experience working with a CMDB and the specific business services that it supports.
- Three years or more ITSM tool experience, as well as ServiceNow experience strongly preferred.
- Proven ability and experience in executing strategic asset management processes successfully.
- Strong knowledge of licensing agreements involving software, including Microsoft, Adobe and Autodesk.
- Strong knowledge of IT Service Management processes, as well as experience with Discovery tool.
- Strong ability to carry out assigned tasks independently with little supervision.
- Excellent at performing multiple tasks at the same time without erring.
- Excellent communication and interpersonal skills
- Strong vendor management and negotiation skills.
- Good understanding of the organization's business.
- Leadership and organizationa

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