Clinic Manager I

3 weeks ago

Indio, United States St Johns Community Health Full time

***

Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff and clinic personnel in FQHC and EHR PMS Environment.

**Benefits**:

- Free Medical, Dental & Vision
- 13 Paid Holidays + PTO
- 403 (B) retirement match
- Life Insurance, EAP
- Flexible Spending Account
- Succession plans & growth within

**REQUIRED SKILLS AND QUALIFICATIONS**

Clinic Scope & Qualifications: (*Must possess 3 out of 4 below)
- Clinic Scope/Services: School-Based and/or Primary Care Services
- Clinic Capacity: 16 Medical Exam Rooms
- Clinic Volume: 380-500 patient visits per week
- Managerial Experience: Minimum of two years related experience or equivalent in managing staff.
- Education:_
- High School Diploma
- B.A. / B.S. (preferred) in health care administration or other health-related field or equivalent
- Other Experience:_
- Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
- Bilingual English/Spanish (preferred)
- Proficient in Microsoft Office and Excel (familiarity with medical terminology).
- Licensure/Certification:_
- Must possess current CPR certification.
- Employees are responsible for maintaining individual certifications as required by job function or by law and provide
- verification and recertification when requested by management.

**DUTIES AND RESPONSIBILITIES**:

- Manages clinical operations, including but not limited to staffing schedules and patient flow.
- Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
- Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.
- Attend manager meetings and training.
- Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.
- Establishes accountabilities and performance goals and provides staff counseling, coaching, feedback, recognition, training, and development.
- Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.
- Plans, coordinates, directs, and provides patient care orientation and ongoing training to staff.
- Encourage employees to improve skills and abilities and stay abreast of current technologies/practices.
- Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
- Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
- Interprets regulations and/or policies for employees. Our mission is to eliminate health disparities and foster community well-being by providing and promoting the highest quality care in South Los Angeles 2
- Coordinate multiple tasks and organize clinic objectives.
- Understand and respond to a diverse population.
- Ability to manage priorities and workflow in a changing environment.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Cash management; Supervise all payment plan options, checking donations, and cash control established by Finance/Accounting
- Acute attention to detail
- Ability to work independently and as a member of various teams and committees
- Strong interpersonal skills.
- Assist with implementation of PMS and Electronic Health Record (EHR)
- Ability to understand and adhere to established policies, procedures, and protocols.
- Demonstrated proficiency in supervising and motivating subordinates
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Demonstrated competence in reacting to and handling emergencies.
- Performs other duties as assigned by the manager.
- Duties as assigned.
- Training new managers.

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