Field Service Technician

3 weeks ago


Lowell, United States F2ONSITE Full time

**Field Service-Fleet Support**
**Contract to Hire Opportunity - Lowell/Beverly, MA**

Our client has an immediate requirement for a Field Service Tech supporting Fleet vehicles with all IT and E/M systems.
- This Tech will be covering both the Lowell and Beverly areas and he/she should live in between those locations.
- **SITE TRAVEL IS REQUIRED FOR THIS ROLE**

**Tasks**
- Maintain current instruction manuals for vehicle up-fitters to properly install complimentary component
- Attend field worker training on new Devices and project rollouts
- Provide lifecycle management of services pertaining to the mounting requirements for field support installations
- Consult with the third-party supplier and the Customer to specify and update the vehicle dock kit specifications to reflect changes and updates to the vehicle mounts kits
- Obtain written ergonomic and safety approval from the Customer's Fleet Services department, such department being responsible for vehicles and equipment, prior to introducing changes to vehicle kit mount components
- Manage builds tailored to the field-based laptop business function
- Provide the repair and reimage of field Devices
- Manage Service delivery with the logistic provider to move Devices throughout the service territory
- Stock a working inventory for break/fix swap outs
- Provide vehicle mounting services, including installation work and incremental expansions of vehicles with respect to field-based equipment
- Consult with the applicable third-party suppliers to specify and update the vehicle dock kit specifications to reflect changes and updates to the vehicle mounts kits, including modems, antennas and peripheral Devices
- Obtain written ergonomic and safety approval from the Customer's Fleet Services department prior to introducing changes to vehicle kit mount components
- Consult with the applicable third-party supplier and update the laptop dock component in all field installation kits to reflect retired dock models and their replacement
- Consult with the applicable third-party supplier and update the vehicle kits' electronics and power components to reflect retired models and their replacements
- Review and make accommodations for any changes in wiring or cabling that could result from any of the above kit component changes
- Provide Lifecycle management of services pertaining to the video capturing requirements for field support installations;
- Consult with the applicable third-party supplier and determine a lifecycle replacement schedule (for example, yearly as vehicles are replaced to allow for replacement of retired video camera with a new model)
- Provide lifecycle management of services pertaining to the code blue Devices field support installations
- Consult with the applicable third-party supplier update the vehicle kits to reflect code blue switch re-designs in order to begin utilising the new replacement part during yearly vehicle replenishment unfitting activities
- Provide lifecycle management of services pertaining to the AVLS (Modem) Devices, configurations and testing for field support installations
- Consult with the applicable third-party supplier and update the vehicle kits' communications modem mount plate to reflect retirement of styles and/or models with the replacement style
- Review and make recommendations for any changes in wiring and/or cabling that could result from introduction of new modem style, including communication port
- Investigate as needed and provide findings confidentially as related to AVLS (GPS Locations) and DriveCam videos and photos
- Provide the modem activation and deactivation
- Provide on-site services at multiple locations throughout the Customer's service territory on items specific to the field-based Service Recipients (e.g., vehicle mounts, modems, touch screen displays, vehicle wiring kits)
- Recommend to the Customer means for improving the incumbent repair process, including efficient, cost-effective solutions that minimize the impact to the Customer's field-based Service Recipients and Services
- Take reasonable care over specialized tools to ensure they are not lost, stolen or broken
- By exception only, where operational business criticality requires, attend vehicles that require support in the field (the usual arrangement is that vehicles that require support will go to the nearest designated site, as described in row 32 below
- Communicate, in person, the latest status and/or resolution to the end user.
- Update the ticket with the asset management data, as appropriate.
- Update and close the ticket.

**Skill/Ability Knowledge**:

- Able to work at a high level independently, utilizing other resources with good judgment
- Able to demonstrate high initiative and ownership of issues
- Able to make customers feel great about their support experience regardless of the outcome via high level, polished customer and relationship management skills
- Must have strong leadership skills and a willingness and abili



  • Lowell, United States NSC Global Full time

    TasksMaintain current instruction manuals for vehicle up-fitters to properly install complimentary component Attend field worker training on new Devices and project rolloutsProvide lifecycle management of services pertaining to the mounting requirements for field support installationsConsult with the third-party supplier and the Customer to specify and...


  • Lowell, United States NSC Global Full time

    TasksMaintain current instruction manuals for vehicle up-fitters to properly install complimentary component Attend field worker training on new Devices and project rolloutsProvide lifecycle management of services pertaining to the mounting requirements for field support installationsConsult with the third-party supplier and the Customer to specify and...


  • Lowell, United States NSC Global Full time

    TasksMaintain current instruction manuals for vehicle up-fitters to properly install complimentary component Attend field worker training on new Devices and project rolloutsProvide lifecycle management of services pertaining to the mounting requirements for field support installationsConsult with the third-party supplier and the Customer to specify and...

  • Service Technician

    12 hours ago


    Lowell, United States Agri-Cycle Full time

    Looking to work with an exciting, growing business but with the feel of a small company? Food Grease Trappers (An Agri-Cycle Company) is Massachusetts' premier grease & oil collection service, where you can truly build a career. Currently we are looking to fill a full-time, local, grease trap Service Technician position immediately. Our home terminal is in...


  • Lowell, United States The Larson Group Full time

    The Larson Group Peterbilt is looking for an experienced Diesel Service Technician to join our growing team. The potential candidate will perform all functions of a fully qualified heavy-duty truck repair mechanic under minimal supervision. What We Offer: * Paid Time Off * Paid Holidays * Affordable bi-weekly premiums for Medical, Dental and Basic Life *...


  • Lowell, United States The Larson Group Full time

    The Larson Group Peterbilt (TLG) is looking for an experienced Mobile Diesel Service Technician to join our dynamic team. TLG has been a proud family owned business for the last 35 years and look forward to growing our team with you! The potential candidate will perform all functions of a fully qualified heavy-duty truck repair mechanic under minimal...


  • Lowell, United States Betten Baker Lowell GMC Full time

    Job DescriptionJob DescriptionBetten Baker CDJR in Lowell is in immediate need for a CDJR certified technician. Offering very competitive wages and signing bonus! Monday-Friday, 7:30AM-5:00PM. Very busy shop with great atmosphere! At Betten Baker Group we’re always looking for great talent. Whether it’s salespeople, mechanics, or people that are just...

  • Service Technician

    2 days ago


    Lowell, United States Bruckner Truck Sales, Inc Full time

    Job DescriptionJob DescriptionWHO WE ARE Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.Bruckner’s is more than just a place selling parts and working on trucks We are an essential business delivering...

  • Museum Technician

    1 month ago


    Lowell, United States US National Park Service Full time

    **Duties**: - Processes and analyzes archeological artifact assemblages, including recording artifact attributes and organizing data using Excel spreadsheets - Cleans, stabilizes, and preserves artifacts using standard techniques - Applies technical knowledge to the analysis and management of archeological collections, using ArcGIS or ArcPro for visualizing...


  • Lowell, United States US Internal Revenue Service Full time

    **Duties**: **WHAT IS THE TAXPAYER SERVICES** DIVISION?** Vacancies will be filled in the following specialty areas: Taxpayer Services Return Integrity and Compliance Services, Refundable Credits Examination Operation The following are the duties of this position at the full working level. - Performs case analysis on pre-classified returns and unresolved...


  • Lowell, United States IOSM inc Full time

    Mobile Injury Response Technician Certified Nursing Assistant Location Lowell, MA Type Full Time Share this posting Have you enjoyed working as a CNA but wish your role involved more skills, better wages, and a viable opportunity for career growth? Look no further, we have an immediate opening for a Full-Time Mobile Technician. Utilize your current skill...

  • Service Advisor

    4 weeks ago


    Lowell, United States NucarLannan Full time

    Job DescriptionJob DescriptionNucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, and maintain an industry leading...


  • Lowell, AR, United States Bud Anderson Home Services Full time

    Bud Anderson Home Services is looking for a self-motivated individual with a positive attitude to join our growing and dedicated HVAC Service team. Technicians are paid hourly plus commission. Medical, Prescription, Dental, Vision Disability & Term Life Insurance On-going training & development, & growth opportunities Paid Holidays Diagnose, and...


  • Lowell, United States On-Site Health & Safety Full time

    Job DescriptionJob DescriptionHave you enjoyed working as a CNA but wish your role involved more skills, better wages, and a viable opportunity for career growth? Look no further, we have an immediate opening for a Full-Time Mobile Technician. Utilize your current skill set to respond to injuries directly at the injured worker's job-site, and be part of...


  • Lowell, United States On-Site Health & Safety Full time

    Job DescriptionJob DescriptionHave you enjoyed working as an EMT but wish your role involved more skills, better wages, and a viable opportunity for career growth? Look no further, we have an immediate opening for a Full-Time Mobile Technician. Utilize your current skill set to respond to injuries directly at the injured worker's job-site, and be part of...


  • Lowell, United States The Heritage Group Full time

    Job DescriptionJob DescriptionThe Quality Control Technician will inspect, sample, and conduct routine and special laboratory testing on construction aggregate materials according to the appropriate standard test method(s). The technician will perform tests to ensure the quality and consistency at the point of production and shipping. The individual will be...


  • Lowell, United States On-Site Health & Safety Full time

    Have you enjoyed working as a CNA but wish your role involved more skills, better wages, and a viable opportunity for career growth? Look no further, we have an immediate opening for a Full-Time Mobile Technician. Utilize your current skill set to respond to injuries directly at the injured worker's job-site, and be part of a growing team. Military medics...


  • Lowell, United States Nucar Southern New England Full time

    Nucar Chevrolet of Lowell is looking for career oriented Service Advisors to join our growing and busy team! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, and maintain an industry leading customer satisfaction index. We...

  • Trailer Technician

    2 weeks ago


    Lowell, United States Dayton Freight Full time

    Overview Salary: $29.25 - $33.25/hour * Stable and growing organization * Competitive weekly pay * Overtime after 40 hours * Quick advancement * Quality Hours * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays...

  • Trailer Technician

    2 weeks ago


    Lowell, United States Dayton Freight Full time

    Overview Salary: $27.50 - $31.30/hour * Stable and growing organization * Competitive weekly pay * Overtime after 40 hours * Quick advancement * Quality Hours * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Shift Available: 8 PM - 4:30 AM | Monday -...