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Parts Department Manager
3 weeks ago
**Responsibilities of the Parts Manager**:
As one of our Parts Manager you will join a strong team of professionals who support our retail customers, wholesale customers and internal staff. Key responsibilities include:
Greet customers immediately once they walk up to the parts department.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Answers phone calls promptly, providing price quotes and other information.
Ability to communicate customer's interests, needs and requests to management and sales personnel.
Pulls and fills orders from stock; then replenishes inventory daily.
Follows up on back-ordered parts.
Ensures all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
Keeps current on new products and product updates.
Coaches and develops associates
Compensation
Pay range annually 110-130k
**Qualifications**:
Minimum high school diploma or GED equivalent required
At least 2-5 years of automotive parts management experience
CDK experience is highly recommended
Excellent customer service skills
Ability to be analytical, problem solve and multi-task
Self-motivated enthusiastic presence in a team environment
Strong written and communication skills
Consistent and stable work history
Professional appearance and demeanor
Strong work ethic
**Ask yourself everyday**: "If I were a customer, what would I want?" Then do your best to provide that kind of solution for your customer at every opportunity.
Supervise employees engaged in sales work, taking inventories, keeping operating records, or performs work of subordinates as needed.
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