Railbike Guide

**About Us**

Mendocino Railway is a short line railroad that has three operations in California. Mendocino Railway operates the world-famous Skunk Train in Fort Bragg and Willits, the River Fox Train in West Sacramento and the Sunburst Train in Santa Paula.

**Summary**

The Sunburst Train is an entertainment-style railroad that offers a variety of fun and festive excursions. Among the most unique of these excursions are the Santa Paula Railbikes Our Railbikes are two-seater, motorized and peddle-powered vehicles that ride on the railroad tracks through scenic Ventura County landscapes.

These trips are guided by a trained crew with safety being the highest priority. Each fleet requires two guides, a leader and caboose, who deliver important safety orientation information, provide an operation demonstration, keep pace, assist riders, and load and unload bikes onto the track.

**Role and Responsibilities**
- Assist guests with their bike rentals (including checking in via an online reservation system).
- Conduct a safety briefing prior to each departure.
- Conduct a daily written inspection on bikes and make minor repairs to bikes and running gear.
- Clean and sanitize bikes and gear prior to each use.
- Guide guests on bike rides (this means you will be peddling up and down the tracks multiple times per day).
- Turn bikes around for guests.
- Housekeeping of Depot and restroom facilities.
- Selling retail merchandise inside Depot store
- Other tasks as assigned.

**Qualifications and Education Requirements**
- A high-energy individual who enjoys working outside in a fast-paced environment. _**No prior experience needed.**_
- Must have good customer service skills and be willing to positively engge with the general public.
- Must be able to move safely over uneven terrain, work outdoors in all weather conditions, lift up to ~70 pounds, and bend, kneel, and extend frequently and lift up to ~95 pounds infrequently.
- High school diploma or equivalent.
- Must be at least eighteen (18) years of age.
- Ability to clearly speak, read, and write in English required.
- Applicant must have a relatively clean motor vehicle record (MVR) in the past two (2) years. Applicants with less than two years of driving history will only be evaluated for the amount of time they have held a valid driver license. Also, no DUI, DWI, or reckless driving in the past 24 months.

**Physical Requirements**
- Multiple bike rides (recumbent style) per day.
- Occasional lifting of bikes and other heavy items.

**Preferred Skills**
- Bike repair skills
- Train/railroad experience

**Additional Notes**
Flexible scheduling with weekday and weekends, daytime, and/or evening shifts.

**Job Types**: Part-time

Pay: $18.00 - $20.00 per hour

**Job Type**: Part-time

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Employee discount
- Flexible schedule
- Retirement plan

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 2 years (preferred)
- railroad: 1 year (preferred)
- bicycle repair: 1 year (preferred)

Work Location: In person