Server

4 days ago


Manhattan, United States Genie Solutions Full time

**Job Title: Server**
**Location**: New York City, New York, USA

**Company Description**:
Join our team at Chat Genie Café, a vibrant coffee shop and café located in the heart of New York City. We are dedicated to providing exceptional coffee, delicious pastries, and outstanding customer service to our guests. As we continue to grow, we are seeking enthusiastic and customer-focused individuals to join us as Servers, delivering an exceptional dining experience to our customers.

As a Server at Chat Genie Café, you will play a key role in providing excellent service to our guests, ensuring they have a memorable dining experience. Your main responsibilities will include:

- Greeting guests warmly as they arrive, seating them at their tables, and providing menus.
- Taking food and beverage orders accurately and efficiently, using a handheld device or order pad.
- Making menu recommendations and providing information about specials and promotions.
- Delivering orders to tables promptly and accurately, ensuring presentation and quality meet our standards.
- Checking in with guests throughout their meal to ensure satisfaction and address any concerns.
- Anticipating guests' needs and providing attentive service throughout their dining experience.
- Processing payments accurately and efficiently, handling cash, credit card, and mobile payments.
- Assisting with cleaning and resetting tables, including removing dirty dishes and utensils.
- Collaborating with kitchen and café staff to ensure smooth operations and a positive guest experience.

**Requirements**:

- Previous experience as a server or in a customer service role preferred.
- Excellent communication and interpersonal skills, with a friendly and outgoing demeanor.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Knowledge of food and beverage service techniques and standards.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
- Physical ability to stand for extended periods and move around the café comfortably.

**Preferred Qualifications**:

- Certification in food handling or willingness to obtain certification upon hire.
- Knowledge of coffee and café menu items.
- Enthusiasm for providing exceptional customer service and creating memorable experiences for guests.
- Ability to remain calm and composed under pressure, especially during busy periods.

**Benefits**:

- Competitive hourly wage with opportunities for tips and advancement.
- Employee discounts on café menu items and retail merchandise.
- Opportunities for additional training and skill development.
- Supportive team environment with ongoing feedback and recognition.
- Flexible scheduling to accommodate work-life balance.
- Health, dental, and vision insurance options for eligible employees.
- Paid time off and holiday pay.

**How to Apply**:
Pay: $17.00 - $19.00 per hour

**Benefits**:

- Employee discount
- Health insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Manhattan, NY 10007: Relocate before starting work (required)

Work Location: In person


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