Tri-lingual Client Advocate- Stockton

3 weeks ago

Stockton, United States NorCal Full time

**LOCATION**: NorCal Stockton Outreach Office

**DEPARTMENT**:Client and Family Services

**CLASSIFICATION**: Part-Time (30 hours per week)

**SALARY RANGE**:$34,375 - 36,184 annually plus benefits

***
- Assist individual consumers with their immigration issues, provide information about their options and develop strategies with the consumer that support their decisions.
- Advocate for families with their child’s IFSP/IEP and serve as a “Deaf” resource and liaison to NorCal services.
- Advocate for consumers for their right to qualified interpreter, their Section 504 and ADA (anti-discrimination) rights.
- Help consumers navigate the governmental human services system including Social Security, Medicare, Medicaid, Section 8 HUD, Cal-Fresh.
- Assist consumers with managing their budget, finding housing, using public transportation, managing immigration status, and obtaining citizenship and other daily living issues.
- Provide crisis intervention for Deaf individuals experiencing abuse or neglect and need services from police, shelters, adult protective services, and CPS.
- Assist in coordinating licensed counseling, alcohol/drug treatment and mental health services for the consumer based on consumer’s health insurance, geographic area, and program eligibility.
- Develop and maintain relations with governmental and community organizations that serve as resources for Deaf consumers.
- Provide and coordinate Deaf 101 presentations or workshops such as for teaching ASL; DMV; or Citizenship courses; Outreach to Deaf immigrant adults and network with cultural and linguistic community-based organizations in the community.
- Function as Deaf Interpreter when needed.
- Adhere to agency policies and work rules including confidentiality, code of ethics, and conflict of interest. Work as a team member of NorCal in furtherance of its mission.
- Participate in a team-oriented approach to case management; Attend full staff and other meetings and trainings as required.
- Maintain appropriate and confidential case files, records and statistical data on all client contacts and provision of services in accordance with NorCal policies and procedures.
- Complete special projects and perform other duties as assigned by the Service Coordinator, Deputy Director, or CEO.

**QUALIFICATIONS**

**Fluent in 3 languages including American Sign Language, English plus ONE other language such as example Mexican Sign Language, Russian Sign Language, Spanish, Punjabi, Farsi, or another language to qualify as tri-lingual advocate.**

Valid California driver license and auto insurance is required. Ability to travel throughout NorCal’s service region including 24 north-eastern California counties as well as home counties of Stanislaus and San Joaquin to provide presentations or attend meetings.

**The benefits of being a NorCal Employee**

Because NorCal Services for Deaf and Hard of Hearing hires the best people, we work hard to provide benefits that make their lives better. We offer a comprehensive benefits program including pro-rated benefits for part time employees, which features:

- Health coverage for you through medical, dental, and vision plans fully paid by the employer for full-time employees.
- AFLAC Supplemental Insurance benefits options. Financial protection through disability, life, accidental death, and dismemberment insurance.
- A 401k retirement plan.
- Tax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- A generous paid time off program in which the benefits increase along with your tenure with the company.
- Mileage and smart mobile device reimbursement.

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