Director of Operations

6 days ago

Reston, United States SOSi Full time

**Overview**

SOSi, a leader in delivering transformational technology, operations, and logistics solutions to federal defense, civilian, and intelligence agencies is seeking a Director of Operations to support multiple, dynamic, and varied new and existing programs within our Civil Solutions business unit. This position reports directly to the business unit Vice President and is a senior leader within the team. This position works closely with the Civil Solutions Corporate Support Team primarily consisting of Recruiting, HR, Security, Legal, Contracts, Procurement, and Marketing representatives, as well as other senior leaders and managers across the business unit.

**Essential Job Duties**
- Lead planning, integration, synchronization, coordination, and assessment efforts across the business unit and corporate support team for new and existing programs throughout the program solution lifecycle to ensure service and/or product delivery excellence.
- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key programs, initiatives, and resources.
- Coordinate with program managers, the business unit and corporate support teams, and external partners to enable decisions, execution, monitoring, and adjustment of operational activities to achieve goals.
- Supervise, manage, and lead staff personnel as assigned.
- Analyze current operational and administrative processes and performance, developing and implementing solutions for improvement as necessary.
- Plan, coordinate, monitor, analyze, and report key metrics for day-to-day operations to ensure efficient and timely completion of tasks, initiatives, and projects in support of program and business unit objectives.
- Develop, review, coordinate, and resolve problems related to contractual, operational, and administrative requirements for priority programs, projects, solutions, and initiatives.
- In coordination with program managers, ensure quality of contract and program solutions (e.g., products and services) and deliverables, including participating in reviews, audits, and site visits.
- Work with program managers in the development of operational and resource plans to achieve schedule, cost, and quality objectives.
- Assist with preparation and negotiation of subcontractor and vendor agreements and proposals.
- Lead planning and coordination of business unit-level programs aligned with corporate functions, to include talent development and management, quality management, risk management, ethics and compliance.
- Support and perform new business opportunity development activities including the writing, preparation, and review of management, technical and cost proposals as needed.
- Ensure compliance with relevant corporate and government policies.
- Work closely with program managers, and the business unit and corporate support teams to establish and maintain a trusting, inclusive, and productive environment.
- Participate in and lead special projects (e.g., ISO, ASTM, and CMMI certifications, workforce development initiatives, business unit and portfolio strategic and annual planning, etc.) as required.

**Minimum Requirements**
- Bachelor’s degree in business management, operations management, or related discipline required, and advanced degree(s) preferred.
- Fifteen or more years working managerial-level or higher positions within the federal government or GOVCON industry, preferably with acquisition or procurement experience.
- Senior managerial and/or executive experience in portfolio and program development, execution, optimization, and innovation.
- Portfolio, program, and/or operations management experience in humanitarian operations, emergency management, disaster response, security and enforcement operations, and/or human services domains supporting complex resource and fulfillment operations involving dynamic work requirements.
- Deep experience leading interdisciplinary teams across the program solution and business lifecycles.
- Broad experience driving optimization to gain efficiency in the management of portfolios, programs, projects, solutions, and initiatives.

**Preferred Qualifications**
- Must have exceptional analytical, planning, coordination, collaboration, and communication skills.
- Project, Program, and/or Portfolio Management Professional or similar certification preferred.

**Work Environment**
- Normal office working conditions.
- Requires periods of non-traditional hours including consecutive nights or weekends when necessary.
- May require ability to lift/and or move objects or packages of up to 25 lbs.
- May require up to 25% travel in support of assigned tasks and responsibilities.

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