Scheduler

4 weeks ago

Houston, United States Townsen Memorial Hospital Full time

**Townsen Memorial Hospital** is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate, evidence-based patient care to those we serve. At Townsen Memorial we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting edge healthcare to our patients, our communities and each other.

Townsen Memorial Hospital is looking for a **_full-time, _**_Bilingual Imaging Scheduler _**in Houston, Texas The scheduler would be responsible for checking-out patient and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

**ESSENTIAL FUNCTIONS**:

- Communicates with all appropriate parties regarding patient and procedure
- Follows-up and ensures all documentation is obtained
- Verifies if all authorizations have been obtained prior to scheduling procedures
- Schedules and/or reschedules patient follow-ups and procedures
- Coordinates transportation for our procedure patients, if needed
- Inform and provide patient with necessary information and instructions prior to procedure date
- Follows-up on all Canceled or No-Show Patients
- Check-out patients
- Move patients through appointments as scheduled
- Answer telephone and deal with inquiries
- Update patients' information into database
- Able to travel between various locations if needed
- Flexible scheduling may be required to meet company needs
- Other duties as assigned

**KNOWLEDGE, SKILLS, AND ABILITIES**:

- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
- Strong attention to detail: being careful about detail and thorough in completing work tasks
- Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
- Exceptional customer service and phone etiquette
- Ability to communicate professionally with patients

**EDUCATION AND EXPERIENCE**:

- High School diploma; some college preferred
- Minimum 1-2 years in medical office scheduling setting

**BENEFITS OFFERED**:

- 3 Medical Plans
- 2 Dental Plans
- 1 Vision Plan
- Employee Assistance Program
- Short and Long-Term Disability Insurance
- Basic and Voluntary Life with AD&D Plan
- 401(k) with a 2-year vesting
- PTO + Holidays

**Please visit our website for more information**:

- Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data._

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