Data Owner Director

2 weeks ago

Brooklyn, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you an engaging leader who is passionate about using data to accelerate product development, drive business growth, and improve the customer experience? This is a unique opportunity for you to work in the Sales optimization team to partner with the business to provide a comprehensive view of customer experience.

**Job Summary**:
As a Data Owner Director within the Sales Optimization team, you will be critical to the firm’s agenda of enabling the business to drive faster innovation through the strategic use of its data, while simultaneously ensuring that data is of good quality and well-protected. In this role you will be accountable for all data in the Sales Optimization product that is created, provisioned, or consumed to support strategic business objectives, advanced analytics, business operations, and reporting. You will be the member of the product leadership team, collaborating with the Product Owner, design lead, and technology lead to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business. You will also partner with their aligned Data & Analytics lead to drive increased business value through the identification of data required to support advanced analytics outcomes such as customer segmentation, personalization, and insights.

**Responsibilities**:

- Define and execute a strategy for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
- Identify and prioritize the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
- Support the Data & Analytics partners by managing product analytics and by identifying data required to be integrated into analytics platforms to support projects such as analytics, machine learning and artificial intelligence.
- Establish expectations for the required accuracy, completeness, and timeliness of data within the product, and coordinate and influence internal and partnered resources to deliver data quality requirements
- Prioritize resources to resolve identified data issues in a timely and consistent manner that maintains data consumer trust
- Direct the development of processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality
- Direct the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
- Develop and maintain deep relationships with product data delivery partners and data consumers, including senior leaders in the Business, Technology, Analytics, Operations, Risk and Control functions across lines of business.
- Effectively drive teams toward a robust set of execution milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
- Demonstrate governance by ensuring that: (a) workstreams and initiatives are tracked and actively managed, (b) KPI’s are agreed, measured and tracked, (c) deliverables are properly prioritized and sequenced, (d) risks are addressed and status measured, and (e) deliveries are successful
- Manage direct or matrixed staff to execute specific data-related tasks

**Required Qualifications, capabilities, and skills**
- Bachelor’s degree with10+ years of industry experience in a data-related field.
- Experience managing delivery across multiple workstreams with varying timelines, priorities and complexities.
- Demonstrated ability to manage tight delivery timelines, and ensure our product and organization is on track to execute and deliver strategic changes that meet our goals.
- Ability to execute via successful internal partnerships with other organizations - with the ability to influence people at all levels across a broad variety of job functions.
- Excellent leadership skills - of product, programs, projects, teams and/or employees.
- Structured thinker and effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence.
- Understanding of Agile technological development methodology.

**Preferred** **Qualifications, capabilities, and skills**
- Master’s degree preferred
- Technical knowledge of data management and governance, big data platforms, or data architecture preferred.

**Relocation assistance is not offered/supported for this role.**

**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, life

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