Manager I, Field Analytics
1 month ago
**About the Role**
Reporting to the Director of Sales Operations, the Sales Operations Manager, Incentive Compensation is responsible for supporting the development and administration of the sales team incentive compensation program.
**Let's talk about some of the key responsibilities of the role**:
- Work with Sales Operations Director, Sales Leadership, and vendor partners to drive the creation of fair, accurate and motivating incentive plans, goals, awards and contests aligned with corporate objectives.
- Work with HR, Finance, Legal and Compliance (and other functions as needed) to continue to ensure that the IC Plan is in accordance with corporate policies and procedures.
- Manage overall IC plan administration and payouts in a timely manner.
- Manage and maintain timely and accurate delivery of IC plans, reports, schedules, and visuals.
- Investigate, respond, and resolve field sales inquiries related to sales data, crediting, adjustments, and ensures resolution is communicated and/or implemented in all systems and reports.
- Ensure data accuracy, troubleshoot, and proactively identify and resolve data challenges for IC calculations.
- Creates and maintains business process documents for incentive compensation administration and sales data analytics.
- Supports on territory alignments and call plan lists.
- Assists analytics team and leadership in evaluating sales productivity and performance.
- Assists sales operations team in ensuring data integrity through testing and validation of customer data in the CRM and shipment data via the data warehouse.
**Factors for Success**:
- Bachelor's degree in business, science or quantitative discipline required.
- 2-3+ years relevant experience in healthcare/pharma; ophthalmic and/or biopharma launch experience strongly preferred.
- 2-3+ years of experience working with commercial data in the healthcare/pharma industry.
- Experience leveraging data warehouse, data aggregation and commercial systems.
- Familiarity with IQVIA, Symphony and other syndicated data sets.
- Excellent technical skills with CRM platform like Veeva and data visualization tools like Tableau; advanced knowledge of Excel and PowerPoint.
- Familiarity with master data management and data warehousing concepts.
- Strong organizational skills, great attention to detail and the ability to multi-task.
- Demonstrated ability to work systematically and with high efficiency, achieving the relevant results on time and at a high standard.
**A Few Other Details Worth Mentioning**:
- The position can be based on-site or remotely. If based on-site, we provide a flexible hybrid work environment.
- We are passionate about our culture Our Tarsans live our values of commitment to patients, empowerment to champion innovation, and teamwork to amplify impact
- This position reports directly to our Director, Sales Operations
- Some travel may be required - less than 20%
LI-Hybrid
LI-Remote
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