Vendor Trainer-qa Analyst, Registration

2 weeks ago

Downers Grove, United States Duly Health and Care Full time

Overview:

- Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work._
- Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark_

**_
Holistic benefits designed to help_** our team members flourish in all aspects of their lives, including**:

- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program

**Are you ready to challenge the expected to deliver the extraordinary?**

The QA Analyst for Registration, Eligibility & Benefit Estimation will coordinate, train, optimize and perform QA on the day-to-day activities of vendor management process. Based on the observations from quality audit identify training needs and work with vendors to create curriculum and optimize existing training documents. This position will facilitate training and quality review within the Registration, Eligibility & Benefit Estimation Department of Duly Revenue Cycle Management. This position trains, implements, monitors procedures/processes for maximum efficiency, productivity, and cost containment. Ensures internal procedures for all areas are in compliance with contractual standards, industry standards, and accepted guidelines of regulatory agencies.

**Responsibilities**:
**The Journeys and Adventures that Await**:
**MAJOR RESPONSIBILITIES**
- Monitor vendor performance against service level agreements (SLAs) and key performance indicators (KPIs) to ensure they meet operational and compliance standards. (25%)
- Perform quality control reviews to monitor the accuracy and timeliness of patient registration, eligibility and benefit estimation. (25%)
- Based upon observations from quality audits, identify training needs and collaborate to train internal and vendor teams, such as billing, coding, and patient care, to integrate the Registration, Eligibility & Benefit Estimation services smoothly into the overall RCM process. (15%)
- Identify and resolve issues related to vendor performance and patient registration, eligibility and benefit estimation processes. (15%)
- Drive continuous improvement initiatives with vendors to enhance service delivery and patient outcomes. (10%)
- Develop and maintain strong relationships with external vendors specializing in the patient registration, eligibility & benefit estimation services. (5%)
- Facilitate regular reviews and audits to ensure adherence to healthcare regulations and standards, including HIPAA. (5%)
- Stay updated with changes in healthcare regulations and industry best practices to ensure vendor services remain compliant and effective.
- Performs other duties as necessary

Qualifications:
**The Experience You Bring**:
**MINIMUM EDUCATION AND EXPERIENCE REQUIRED**

**Level of Education**:5 years or more of experience in i the Registration, Eligibility & Benefit Estimation Healthcare field for large multi-specialty group practice. Training/QA background preferable.

**Years of Experience**:5+ years

**Describe Type of Experience**

**MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES**
- Strong understanding of healthcare processes, especially patient registration, eligibility, benefit estimation and compliance requirements.
- Excellent training and relationship management skills.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in healthcare IT systems and software.

**Desirable Experience**:

- Experience with electronic health records (EHR) systems-preferably Epic

  • Vendor Trainer-QA Analyst, Registration

    2 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.   Duly Health and...

  • Vendor QA Analyst, Authorization

    6 days ago

    Downers Grove, United States Duly Health and Care Full time

    Overview Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care...

  • Vendor QA Analyst, Authorization

    1 week ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.   Duly Health and...

  • Vendor Mgr, Registration

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 8am-5pm Location: Remote   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and...

  • Senior Treasury Analyst

    5 days ago

    Downers Grove, United States Knewin Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Senior Treasury Analyst: The Senior Treasury Analyst will be a key member of Treasury, and will provide the analytical support for several key Treasury processes...

  • Indirect Sourcing Analyst

    3 weeks ago

    Downers Grove, United States Zurn Elkay Water Solutions Full time

    Indirect Sourcing Analyst (Manufacturing Category)The CompanyZurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish...

  • IT Business Systems Analyst II

    6 days ago

    Downers Grove, United States Flavorchem Full time

    The IT Business Systems Analyst (BSA) will help solve business/system challenges through leading discovery, information gathering and data analysis efforts. The BSA plays a critical role in developing business requirements, configuring, building, testing, certifying, installing, and maintaining all changes and modifications to supported applications,...

  • IT Business Systems Analyst II

    3 weeks ago

    Downers Grove, United States Flavorchem Corporation Full time

    The IT Business Systems Analyst (BSA) will help solve business/system challenges through leading discovery, information gathering and data analysis efforts. The BSA plays a critical role in developing business requirements, configuring, building, testing, certifying, installing, and maintaining all changes and modifications to supported applications,...

  • IT Business Systems Analyst II

    4 weeks ago

    Downers Grove, United States Flavorchem Corporation Full time

    The IT Business Systems Analyst (BSA) will help solve business/system challenges through leading discovery, information gathering and data analysis efforts. The BSA plays a critical role in developing business requirements, configuring, building, testing, certifying, installing, and maintaining all changes and modifications to supported applications,...

  • IT Business Systems Analyst II

    3 weeks ago

    Downers Grove, United States Flavorchem Corporation Full time

    The IT Business Systems Analyst (BSA) will help solve business/system challenges through leading discovery, information gathering and data analysis efforts. The BSA plays a critical role in developing business requirements, configuring, building, testing, certifying, installing, and maintaining all changes and modifications to supported applications,...

  • IT Business Systems Analyst III

    4 weeks ago

    Downers Grove, United States Flavorchem Corporation Full time

    Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.ResponsibilitiesDevelops and maintains a working relationship and understanding of business operations and system interfaces throughout the company.Serves as the primary liaison between IT and assigned business functional...

  • IT Business Systems Analyst III

    3 weeks ago

    Downers Grove, United States Flavorchem Corporation Full time

    Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.ResponsibilitiesDevelops and maintains a working relationship and understanding of business operations and system interfaces throughout the company.Serves as the primary liaison between IT and assigned business functional...

  • A&K Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative,...

  • Product Manager, Africa

    2 weeks ago

    Downers Grove, United States Abercrombie & Kent Full time

    Position Summary The Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Financial Analyst Associate

    3 days ago

    Downers Grove, United States Advocate Health Full time

    Major Responsibilities: Generates and audits monthly financial and statistical reports, variance analysis data, system benchmarking, and other calculations and reports developed to support Accounting, Finance, and other users. Prepares, communicates, and monitors operating and capital budgets. Inputs and audits budget spreadsheets. Responsibility for...

  • Financial Analyst Associate

    3 weeks ago

    Downers Grove, Illinois, United States Advocate Aurora Health Full time

    Department:10218 Advocate Aurora Health Corporate - Financial Planning: IL PSA Central ChicagolandStatus:Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:M-F 8am - 5pm; Hybrid position (3 days office; 2 days remote)Major Responsibilities:Generates and audits monthly financial and statistical reports, variance analysis...

  • Business Data Steward

    5 days ago

    Inver Grove Heights, United States CHS Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.  We serve agriculture customers and consumers across the United States and around the world.  Most of our 10,000 employees are in the United States, but...