Activities and Resident Engagement Coordinator

3 weeks ago

Easthampton, United States Lathrop Community Full time

The Lathrop Community, a Kendal affiliate is a wonderful place to work if you want to make an impact on the lives of our residents. Rooted in Quaker values, we support a work / life balance in a team oriented environment. This is a full time (40 hours) opportunity and has a full benefit package including the choice of 3 medical and 2 dental plans along with FSA, HSA, 403B with match, LTD, Life insurance and several other supplemental benefits.

This position will:

- **EFFECTIVELY FACILITATE LIFE ENRICHMENT PROGRAM by**:

- developing, planning, organizing, scheduling and leading diverse programs that ensure the emotional, educational, physical, spiritual and emotional needs of the residents are met.
- ensuring that programs are provided and on-going seven days-a-week, including evenings.
- responsible for the facilitation of scheduling, set up, introduction of guest speakers, as necessary, and attendance at programs, including evenings and weekends.
- developing and maintaining a volunteer program with residents and community.
- **EFFECTIVELY COMMUNICATES LIFE ENRICHMENT RELATED ACTIVITIES by**:

- promoting and providing opportunities for the residents of Lathrop to maintain the highest level of activity through participation in the programs available.
- developing, posting and distributing a written and electronic daily and monthly calendar of events.
- maintaining and distributing a weekly publication of events and announcements.
- **EFFECTIVELY COMMUNICATES LIFE ENRICHMENT RELATED ACTIVITIES by**:

- promoting and providing opportunities for the residents of Lathrop to maintain the highest level of activity through participation in the programs available.
- developing, posting and distributing a written and electronic daily and monthly calendar of events.
- maintaining and distributing a weekly publication of events and announcements.
- **MAINTAINS RESIDENT RELATIONS AND SATISFACTION by**:

- serving as a liaison to resident committees such as the program, music and art committees.
- initiating contact and provide guidance to new residents to orient them to the program calendar, determine appropriate activities of interest and engagement.
- ensuring that the residents’ rights to fair and equitable treatment, self-determination, and civil rights are maintained at all times.
- maintaining confidentiality of all staff and resident information.
- seeking a higher level of resident satisfaction through effective communication with residents.
- assisting in monitoring of resident services to ensure a greater level of resident satisfaction.
- initiating and maintain appropriate relationships with residents, family members, and staff, acting as a referral resource for information or services.
- orienting new residents to the community and surrounding area.
- acting as liaison between residents and management team.
- **MAINTAINS CONTROL OF OPERATIONS by**:

- maintaining a written record of expenditures; analyzing and adjusting expenditures to remain within budget.
- maintaining equipment and supplies inventory and arranging for repairs as necessary
- **ASSISTS RESIDENTS AND STAFF by**:

- attending resident and staff meetings as required.
- assisting to maintain and keep current Lathrop’s who’s who biographical publication of residents and staff associates.
- performing other duties and assignments as assigned.

**Experience**: Required
- 2 year(s): Bachelor’s Degree in social work, recreational therapy or related field or equivalent related experience is required. A minimum of two years’ experience in recreational or resident services is highly desirable.

**Licenses & Certifications**: Preferred
- Activity Prof Board Cert

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Required
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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