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Guest Room Attendant

3 months ago

Sugar Land, United States Springhill Suites Sugarland Full time

When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place
- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.

**_Our Housekeeping team makes a difference by:_**
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details

**_ As Guest Room Attendant, you will:_**
- Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards.
- Change linens, make beds, and leave the bathroom sparkling.
- Restock all guest room supplies, like soap and shampoo.
- Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.
- Remove trash and dirty linens
- Greet guests that you encounter during your shift with a friendly smile.
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors of any damages, deficits, and disturbances.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Prioritization and time management skills
- Working quickly without compromising quality

To be successful in this role, you need a professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions.
- _**_Benefits Offered: _**
- 401k
- Medical, Dental, Vision
- Life Insurance
- Long-term/Short-term disability
- Accident Insurance
- Paid Vacation
- Incentives
- Referral Program
- PTO
- Annual Increases
- Cross-training opportunities
- Associate Discounts

**_ Schedule: _**
- Day Shifts
- Weekend Availability
- Flexible schedule
- Full-Time or Part-Time

**_ Minimum Requirements: _**
- High School Diploma or equivalent
- Must be able to stand for at least 8 hours
- MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws._