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Medical Scheduling Assistant
3 months ago
**Capital Digestive Care (CDC), a GI Physician Practice in Laurel, MD, has an exciting opportunity for a Full Time Medical Scheduling Assistant to join the team**
**What makes us awesome**:
- Perks and benefits offered to eligible employees_
- No evening, on-call or holiday work hours
- Paid Time Off - Vacation, Sick, Holidays, Bereavement, Jury, and Voting
- High quality, cost effective Medical, Dental, Vison, and Prescription benefits
**What you will be working on**:
Assist customers of our Gastroenterology practice that call or visit our offices. This position requires a strong and focused effort on providing quality customer service over the telephone and in other forms of communication. This position requires a high degree of patient, staff, and physician interaction. A professional demeanor is required at all times, as is utilization of patient information in accordance with HIPAA regulations.
- Greets visitors warmly upon arrival
- Assists patients with scheduling, relay information to patients as directed by management or doctor/advanced care provider and offers to facilitate solutions that meet patient and practice needs
- Answers doctor’s backline, doctor’s/hospital line and patient calls
- Manages group telephones messages for MDD Laurel Phone Agents
- Maintains incoming referral program
- Processing and distribution of mail daily
- Retrieving and distributing incoming faxes
- Aids with scanning into EMR as needed
- Other administrative duties as assigned
**What you’ll know**:
- A successful applicant must be legally authorized to work in the United States without sponsorship.
- High School Diploma or GED required, some college is preferred
- 1 year medical scheduling experience
- Working knowledge of medical terminology, ICD-10, CPT, HCPCS Coding
- Strong verbal and written communication skills with patients, co-workers and providers
- Computer proficiency in MS Office Suite
- EMR experience preferred
- Must be a team-player with excellent multi-tasking and interpersonal skills
- Compassion for patient needs and a high degree of professionalism
**Diversity & Inclusion**
We value diversity We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
**Experience**:
- Medical scheduling: 1 year (required)
- health insurance plans: 1 year (preferred)
- EMR systems: 1 year (preferred)
Ability to Relocate:
- Laurel, MD 20707: Relocate before starting work (required)
Work Location: In person
