Service Technician

4 weeks ago

Houston, United States Kairoi Residential Full time

Description:
**SERVICE TECHNICIAN**

**Seize Your Career Opportunity at Kairoi Residential**

At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word “Kairoi” (pronounced Ki-roy) represents moments in time where opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen.

**What a Typical Day Could Look Like?**

Life as a Service Technician means that everyday is a new opportunity In this role, you are next-in-line to the Service Manager and will operate daily maintenance responsibilities under their mentorship and direction. As a true extension of the Kairoi Servant Leadership team; you will ensure that resident’s homes are well maintained, the community is running at its best, and that vacant homes are fully prepared for their future residents.

**You are the Service Resolution Specialist**
- You will be able to respond to resident maintenance requests and concerns in a timely, respectful, and professional manner.
- You will be a key player in ensuring that vacant apartment homes are made ready for new residents.
- You will help organize and inventory maintenance equipment, materials, and supplies.
- You will routinely assist in community inspections, and in keeping the community free of trash and debris, and much more
- You will be in the on call rotation for after hour emergencies.

**You are the Next-in-Line Leader**
- You will be the Service Manager’s backup when they are unavailable and will be responsible for performing various community maintenance functions.
- In time of an emergency, or on-call, you will be responsible for the completion of service tasks.
- You will keep an open communication with both your Service Manager and Community Director in regard to service and community updates.
- To better enhance your own service skills, you will assist the Service Manager on any special maintenance projects such as preventive building maintenance, mechanical components, pool equipment and mechanics, and more

**The Kairoi Package - All for YOUR Benefit**
- ** Competitive Compensation**. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
- ** Health & Wellness Benefits**. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
- ** Retirement Planning**. We offer a 401k program with a company match.
- ** Paid Leave**. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
- ** Discounts**. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
- ** Training**. We want to help you grow Be prepared to attend and participate in training as required.

**Requirements**:
**Key Skills and Abilities Needed to Succeed in This Role**
- A minimum of 2-4 years of experience in apartment home repair including general carpentry, basic plumbing, basic electrical knowledge, along with mechanical and equipment repairs. Bilingual (Spanish/English) is preferred.
- EPA and HVAC certifications, or the willingness to obtain them, are required.
- Must have knowledge of OSHA safety rules and regulations.
- Must have excellent customer service and a positive resident experience focused mentality.
- Should be able to work a flex schedule if necessary and a willingness to be on-call for emergencies.

**Opportunities at Kairoi are Equally Seized**
- This role directly interacts with future and existing residents in our communities. Please note that employment with Kairoi is contingent upon successful completion of a background check and drug screening, as well as your possession of a valid driver’s license with no major infractions in the last 12 months. The multifamily industry is ever-changing and there could be other duties required as needed and assigned._

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