Bistro Attendant
1 week ago
**Bistro Attendant**
The Bistro at our **Courtyard by Marriott** is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options, as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking, including portioning, chopping, and storing food. You’re happiest when juggling tasks and “getting it right” is important to you. You have a flair for taste tempting, the gift of persuasion, and an aim to please. Your excellent service and genuine care is appreciated, which guests immediately recognize and reward.
**Duties and Responsibilities**:
- Meet and greet every guest who comes up to counter.
- Have knowledge of menu items, ingredients, and pricing.
- Repeat orders back to guests for accuracy.
- Receive, prepare, and serve meal and beverage orders.
- Prepare ingredients for cooking, including portioning, chopping, and storing food. Weigh, measure and mix, ingredients.
- Prepare and cook food according to recipes, quality standards, and food preparation standards, and food preparation checklist.
- Before presenting food to guest, make sure order was prepared correctly.
- Ensure prompt and courteous service of food and beverages to guests.
- Follow Marriott brand standards on service delivery at every encounter with the guest.
- Remember to provide a level of service that is expected at a free-standing restaurant.
- Stock areas with clean linen, glassware, and silverware.
- Display knowledge in and follow at all times, sanitation and sanitary food handling.
- Keep work areas clean and organized.
- Wash and disinfect kitchen area, tables, tools, knives, and equipment.
- Check and ensure the correctness of the temperature of appliances and food.
- Use of POS system; some cashiering functions may include closing checks, entering orders, modifying entries and end of shift paperwork.
- Report all unsafe conditions immediately.
- Ability to communicate with team members effectively.
**Position Experience and Requirements**:
- Lift and carry food trays, beverage containers, glass racks, etc.
- Standing/walking regularly on cement, tile, asphalt, and carpet.
- Reaching/overhead extension to pull items down.
- Repetitive motions of bending, kneeling, stooping, and twisting.
- Cash handling experience.
- Minimum 1-year food and beverage experience.
- Must have alcohol serving certification as required by the hotel.
- Serv Safe training required.
- TIPS Training required.
**Note**: This job description in no way states of implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
**Additional Expectations**:
1. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
2. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
3. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
4. Develop and maintain positive working relationships with others; support team to reach common goals.
5. Comply with quality assurance expectations and standards.
6. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
7. This hotel operates seven (7) days a week and twenty
- four (24) hours per day. All employees both management and hourly must realize this fact and be willing to hold a flexible schedule that includes nights, weekends, and holidays.
**Job Types**: Full-time, Part-time
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
