Call Center
2 weeks ago
**Required Qualifications**:
- Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
- Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
- Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
- Is comfortable receiving ongoing performance feedback and coaching
- Is comfortable with ongoing change and learning new technology/processes
- Has at least an intermediate level of proficiency with computers
- Is self-motivated with excellent organizational skills
- Has strong decision-making and problem-solving skills.
**Desired Qualifications**:
- Experience in the banking/financial industry
- Experience working in a call center
- Experience in telephone sales
**Skills**:
- Attention to Detail
- Customer and Client Focus
- Interpret Relevant Laws, Rules, and Regulations
- Written Communications
- Adaptability
- Client Experience Branding
- Customer Service Management
- Issue Management
- Problem Solving
- Advisory
- Business Development
- Client Solutions Advisory
- Consulting
- Research
Pay: $20.00 - $24.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 4 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Office
**Experience**:
- Customer service: 4 years (required)
- Customer support: 4 years (required)
- Live chat: 4 years (required)
- Chat: 4 years (required)
- Sales: 4 years (required)
Ability to Commute:
- Chandler, AZ (required)
Work Location: On the road
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