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Deli Counter Service Clerk
3 months ago
Jimbo's...Naturally is San Diego's premier natural foods grocer with stores in Del Mar/Carmel Valley, Escondido, Carlsbad and 4S Ranch. We specialize in providing the highest quality organic and natural foods available. We also focus on creating a great place to work by providing a positive, friendly supportive and caring work environment, competitive compensation, benefit and retirement programs, and by continually recognizing our employees, while motivating and encouraging them to strive for excellence.
**Essential Duties**:
- Proactively assist customers within the guidelines outlined in our Customer Service Standards.
- Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing).
- Set-up cold case by store opening and then reset/refresh it by 5:00 pm maintain proper case set up throughout the day.
- Effectively portion, present, and package merchandise according to customers’ requests and in a way that minimizes shrink and maximize sales.
- Develop and maintain an understanding of the products you are selling/serving.
- Maintain a clean, appealing and sanitary work area in accordance with Health Department regulations.
- Operate and sanitize all Deli equipment in a safe and proper manner.
- Follow portion guidelines, and properly record all samples, demo product, and waste.
- Preserve an open level of communication and cooperation with all Kitchen staff, and ask for assistance on the Counter when necessary.
- Foster a teamwork environment by cooperating with all Deli staff to achieve the goals of both the Kitchen and Counter.
**Other Responsibilities**:
- Know store layout/product location to refer the customer to the appropriate aisle when asked.
- Attend scheduled Deli Department meetings and all store meetings.
- Assist other team members in achieving the goals of the department and the store.
- Adhere to all Deli Department and store policies as outlined by the Deli Managers, Staff Member Handbook and Injury and Illness Prevention Plan.
- Maintain clean and neat appearance in compliance with Dress Code policy.
**Qualifications**:
- Ability to understand and follow Department of Health regulations, and needs to complete Food Handler’s Certificate within 10 days of employment.
- Understand the importance of the handling of allergen containing products.
- Ability to prioritize and handle several tasks at once.
- Friendly, outgoing personality.
- Previous customer service experience.
- Strong communication skills.
- High tolerance for stress.
- Capable of responding to situations in a timely manner.
**Physical Demands**:
- Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
- Ability to stand and walk for extended periods of time.
- Ability to climb and balance on a step stool/ladder.
- Ability to stoop, kneel and crouch.
- Ability to sustain repetitive arm and hand motion.
**Work Environment**:
- Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
- Ability to work safely around kitchen machinery and sharp knives.
Pay: $18.00 - $21.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
