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Employment and Training Interviewer and Interpreter
4 months ago
**Class Definition**:
**GENERAL STATEMENT OF DUTIES**: To interpret the language specified in the title in written and spoken form in order to provide a bilingual capacity in the area of specialization for a variety of employment and training services. To assess the employment possibilities and training needs of clients; to determine the level of employment and training services required for clients; to interview and refer individuals to appropriate employment and training programs; to process claims for benefits and to accept and validate initial and continued claims; to review and audit records of claims; to conduct various unemployment insurance program-related interviews; to resolve disputed claims; and to do related work as required.
**SUPERVISION RECEIVED**: Works under supervision, referring problems and more difficult cases to supervisor; work is reviewed to ensure conformance to standards and procedures.
**SUPERVISION EXERCISED**: Usually none, but may direct the work of clerical support staff.
**Illustrative Examples of Work Performed**:
- To interpret the language specified in the title in written and spoken form in order to provide a bilingual capacity in the area of specialization for a variety of employment and training services.
- To contact employers to develop or modify existing job openings.
- To provide clients with employment contacts; to advise clients on ways to prepare and present themselves on an interview.
- To match job openings with clients’ employment qualifications.
- To respond to telephone inquiries regarding unemployment insurance, temporary disability insurance and employment and training information.
- To conduct job search workshops in the field or office.
- To conduct field visits to employers to promote use of available employment and training services.
- To process and examine initial and continued claims for unemployment and temporary disability insurance benefits.
- To authorize payment of benefits to eligible clients via a computer automated system.
- To conduct fact-finding interviews with clients to obtain and record information pertaining to circumstances of termination from employment; to contact employers with respect to such terminations.
- To resolve disputed claims and to prepare decisions regarding same.
- To conduct benefit eligibility interviews to inform clients of monetary credits, eligibility rights and responsibilities.
- To conduct eligibility review interviews to determine client’s continuing eligibility.
- To compute and verify employment security intrastate, federal, state and veterans; claims; to audit payment records in cases where final payment has been authorized.
- To process combined wage claims and interstate claims under the Interstate Agreement.
- To assign Dictionary of Occupational Titles codes and classifications.
- To authorize payments by mail due individuals who have returned to work.
- To prepare and verify affidavits in lieu of wage reports.
- To detect, compute, collect or adjust overpayment.
- To do related work as required.
**Required Qualifications for Appointment**:
**EDUCATION AND EXPERIENCE**:
Education: Such as may have been gained through: graduation from a senior high school; and
Experience: Such as may have been gained through: employment in a position dealing with a language specified group involving a program which focused on interviewing, advising and assisting clients.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.
