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Night Auditor

2 months ago

Anaheim, United States Doubletree By Hilton Suites Anaheim Full time

**Job Summary**

The Night Auditor is responsible for performing close of day scenarios for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.

**What will I be doing?**

As a Night Auditor, you would be responsible for performing including but not limited to the following tasks to the highest standards:
**Detailed Job Duties**
- To follow all specified procedures to audit the shift closing of all front office staff
- To produce accurate and timely reports and correctly handle all cash transactions
- To follow all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts.
- Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.
- Transmit credit card batches.
- Complete and transmit daily management and accounting reports and supporting documents
- Perform all Front Desk Agent functions as required;
- Responsible for checking in and out of hotel guests, creating walk
- in and booking call-in reservations, answering hotel phone calls, answering general guest questions following DoubleTree by Hilton standards.
- This position will work closely with Breckenridge Emergency Services assisting with guest emergencies and evacuations during night time hours.
- Respond to, and assist guests with housekeeping related requests
- Assist housekeeping department with light stocking and cleaning as needed
- Assist with bellman/ valet duties as needed
- May assist with other duties as assigned.

**Specific Job Knowledge, Skill and Ability**

You must possess the following knowledge, skills and abilities and be able to explain and demonstrate that you can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

**Qualifications**
- Excellent verbal and written communication skills (English)
- Excellent organizational skills
- Professional and polite
- Minimum 1 experience in Front Desk / Night Audit role.
- General accounting knowledge
- Microsoft Office and ONQ knowledge

**Ability**
- Ability to work flexible schedule to include weekends and holiday.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness
- Ability to be self-motivated and work at a fast pace
- Ability to handle the pressure of meeting tight deadlines
- Ability to clearly communicate with guests, co-workers, and management.

**Physical Demands**
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms.
- Finger dexterity is required to operate a computer keyboard, calculator and other office equipment.
- The employee must have the ability to sit, stand, walk, talk, and hear.
- The employee is expected to bend stoop, squat, kneel, climb and crawl, depending upon work tasks and to lift up to 25 lbs. when lifting ,helping guest with luggage, and moving office supplies.
- Specific vision abilities required by this job include close vision, and the ability to adjust focus.

**Education**
- Any combination of education, training or experience that provides the required knowledge, skills and abilities. High School graduate or equivalent required.

**What are we looking for?**
- **H**:

- Hospitality - We are passionate about delivering exceptional guest experiences
- **I**:

- Integrity - We do the right thing, all the time.
- **L**:

- Leadership - We're leaders in our industry and in our communities.
- **T**:

- Teamwork - We're team players in everything we do.
- **O**:

- Ownership - We're the owners of our actions and decisions.
- **N**:

- Now - We operate with a sense of urgency and discipline

**In addition, we look for the demonstration of the following key attributes**:

- Quality
- Productivity
- Dependability
- Customer Focus

**Job Types**: Full-time, Part-time

Pay: $19.00 per hour

**Benefits**:

- Employee discount
- Free parking

Schedule:

- 8 hour shift
- Holidays
- Overnight shift
- Weekends only

Work setting:

- In-person

Work Location: In person

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