Property Manager Rancho Valencia

3 weeks ago

Santa Rosa, United States Avenue5 Residential, LLC Full time

$35 - $37 / hourly
**_The hourly pay for this role is $35 - $37 + bonus opportunites_**

**Avenue5 is growing, and we are in search of a property manager to join our dynamic team of Fivers**

**_ _**_Join us at Rancho Valencia as a Property Manager Lead our brand-new community in Santa Rosa with pride, overseeing the day-to-day operations and ensuring resident satisfaction remains our top priority. Be at the forefront of delivering a luxurious living experience in our brand new garden-style community with state-of-the-art amenities and stunning interiors._

**About Us**

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:

- Listen to our associates, recognize them, and give them room to grow
- Invest in our associates to help them become the best version of themselves
- Approach every important decision with our associates in mind
- Celebrate our associates’ successes and encourage them to raise the bar even higher

**About the Property Manager Role**

We’re looking for a talented property m7 anager who will be responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. The property manager also creates a positive experience for the residents, associates, and clients.

**Property Manager Responsibilities and Objectives**
- Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards.
- Responsible for meeting client expectations and providing an excellent customer service experience.
- Responsible for recruiting, interviewing, corrective feedback and hiring.
- Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
- Responsible for executing the strategic marketing plan to attract and retain residents.
- Understand the operations guidelines established within the property management agreement.
- Respond to resident complaints and issues and serves as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.
- Organize and implement site natural disaster and emergency evacuation plans.
- Manage the property and associate safety records, property loss claims, and risk management initiatives.
- Other duties as assigned.

**Education and Experience**
- High school diploma is required. Bachelor’s degree is preferred.
- Two to three years of experience in property management is required.
- One to two years of direct management experience is required.
- Knowledge of resident rental lifecycle activities is required.
- Real estate license is preferred or may be required in some locations.
- Prior experience in Yardi Voyager or another equivalent system is preferred.

**Skills and Requirements**
- Very strong organizational and time-management skills.
- Strong interpersonal skills to effectively and sensitively communicate with all levels of management.
- Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
- Sensitivity to confidential matters is required.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Capability to read, write, comprehend, and converse in English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Ability to cope with and defuse situations involving angry or difficult people.
- Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
- Must comply with all safety requirements.
- Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

**Scheduling**
- Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays.
- May be required to be on-call and aid during staffing deficiencies on-site.
- Ability to travel (10-15%).

**Environment**
- Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
- Exposure to noise, vibrations, atmospheric conditions, as well as w

  • Maintenance Technician Rancho Valencia

    3 weeks ago

    Santa Rosa, United States Avenue5 Residential, LLC Full time

    $23 - $25 / hrly **_The hourly pay for this role is $23 - $25 + bonus opportunites!_** **Avenue5 is growing, and we are in search of a maintenance technician to join our dynamic team of Fivers!** ***_Join Rancho Valencia as a Maintenance Tech and be a key player in maintaining our brand-new community in Santa Rosa! Utilize your skills to ensure the upkeep...

  • Maintenance Supervisor Rancho Valencia

    3 weeks ago

    Santa Rosa, United States Avenue5 Residential, LLC Full time

    $28 - $30 / hrly **_The hourly pay for this role is $28 - $30 + bonus opportunites!_** **Avenue5 is growing, and we are in search of a maintenance supervisor to join our dynamic team of Fivers!** **_ _**_Rancho Valencia is seeking a Maintenance Supervisor to lead our maintenance team in Santa Rosa! Be instrumental in ensuring the ongoing satisfaction of...

  • Maintenance Supervisor | Rancho Valencia

    1 month ago

    Santa Rosa, United States Avenue5 Residential, LLC Full time

    The hourly pay for this role is $28 - $30 + bonus opportunites! Avenue5 is growing, and we are in search of a maintenance supervisor to join our dynamic team of Fivers! Rancho Valencia is seeking a Maintenance Supervisor to lead our maintenance team in Santa Rosa! Be instrumental in ensuring the ongoing satisfaction of our residents by overseeing...

  • Maintenance Supervisor | Rancho Valencia

    3 weeks ago

    Santa Rosa, United States Avenue5 Residential, LLC Full time

    The hourly pay for this role is $28 - $30 + bonus opportunites! Avenue5 is growing, and we are in search of a maintenance supervisor to join our dynamic team of Fivers! Rancho Valencia is seeking a Maintenance Supervisor to lead our maintenance team in Santa Rosa! Be instrumental in ensuring the ongoing satisfaction of our residents by overseeing...

  • Leasing Consultant Rancho Valencia

    3 weeks ago

    Santa Rosa, United States Avenue5 Residential, LLC Full time

    $21 - $22 / hrly **_The hourly pay for this role is between $21 - $22 + bonus opportunites!_** **Avenue5 is growing, and we are in search of a leasing consultant to join our dynamic team of Fivers!** **_ _**_Become a Leasing Consultant at Rancho Valencia and be a part of an exciting new community in Santa Rosa! Showcase our modern amenities and luxurious...

  • Spa Massage Therapist

    6 days ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYPerforms professional massage therapy and body treatments for guests and members per Rancho Valencia protocol. The Massage Therapist must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in Rancho Valencia’s specific menu of...

  • Spa Esthetician

    1 month ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYPerforms professional facial and waxing services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of the skin, have excellent facial massage and...

  • Spa Nail Technician

    4 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYPerforms professional nail, hand and foot services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of hand and foot massage techniques and neat...

  • Spa Esthetician

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYPerforms professional facial and waxing services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of the skin, have excellent facial massage and...

  • Spa Nail Technician

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYPerforms professional nail, hand and foot services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of hand and foot massage techniques and neat...

  • Spa Reservations Agent

    1 month ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThe Spa Reservations Agents primary responsibility is to schedule spa and salon appointments on the phone and through email. This position will assist in promoting spa services and providing information to our guests such as details of the spa facilities to enhance the guest experience.ESSENTIAL...

  • Spa Reservations Agent

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThe Spa Reservations Agents primary responsibility is to schedule spa and salon appointments on the phone and through email. This position will assist in promoting spa services and providing information to our guests such as details of the spa facilities to enhance the guest experience.ESSENTIAL...

  • Property Manager | Rancho Valencia

    3 weeks ago

    Santa Rosa, United States Avenue5 Residential Full time

    We're looking for a talented property m 7 anager who will be responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. Property Manager, Manager, Property Management, Operations, Property

  • Spa Concierge

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThe Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort...

  • Personal Trainer: Independent Contractor

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYOur Personal Trainers are dynamic and hard-working individuals with a passion for fitness to motivate, encourage and inspire the lives of our guests and members. This is an Independent Contractor position which allows a flexible work schedule.ESSENTIAL FUNCTIONSDeliver an exceptional experience to members,...

  • Personal Trainer: Independent Contractor

    4 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYOur Personal Trainers are dynamic and hard-working individuals with a passion for fitness to motivate, encourage and inspire the lives of our guests and members. This is an Independent Contractor position which allows a flexible work schedule.ESSENTIAL FUNCTIONSDeliver an exceptional experience to members,...

  • Leasing Consultant | Rancho Valencia

    1 month ago

    Santa Rosa, United States Avenue5 Residential, LLC Full time

    The hourly pay for this role is between $21 - $22 + bonus opportunites! Avenue5 is growing, and we are in search of a leasing consultant to join our dynamic team of Fivers! Become a Leasing Consultant at Rancho Valencia and be a part of an exciting new community in Santa Rosa! Showcase our modern amenities and luxurious interiors to prospective residents,...

  • Housekeeping Room Attendant

    4 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThe Housekeeping Room Attendant is responsible for the cleanliness of the guest room's interior and exterior including patios, entrance areas and kitchens. Other responsibilities include deep cleaning and performing special projects. Room Attendants contribute to the resort commitment to high quality guest...

  • Housekeeping Room Attendant

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThe Housekeeping Room Attendant is responsible for the cleanliness of the guest room's interior and exterior including patios, entrance areas and kitchens. Other responsibilities include deep cleaning and performing special projects. Room Attendants contribute to the resort commitment to high quality guest...

  • Housekeeping Turndown Attendant: Full-Time

    3 weeks ago

    Rancho Santa Fe, United States Rancho Valencia Resort Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThe Turndown attendant is responsible for the cleanliness of the guest rooms (interior and exterior including guest patios, entrance areas and kitchens). Turndown shifts are the afternoon shifts into evening. Other responsibilities include deep cleaning and performing special projects. Turn down attendants...