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Acima Assistant Store Manager

3 months ago

Burbank, United States RAC Brands Full time

**Acima Assistant Store Manager**-PT**

**Who We Are**

At **Acima**,** our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional Financing. At **Acima** **we currently have over 30,000+ retail partners and are growing daily Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

**The Role**

**Compensation**

**The Assistant Store Manager-PT position is paid hourly **in accordance with** Acima's usual payroll procedures.**

Compensation: $15.50-$17.50/hr

**Key Responsibilities**

**Sales/Account Management**
- Driving customer growth through appropriate channels (web, partner stores, walk ins)
- Listening, identifying, and fulfilling all customer needs in a timely manner
- Working as a cooperative team member with Acima partner stores in all operations aspects
- Reporting to and communicating with the Store Manager regarding store and coworker activities and performance

**Customer Service**
- Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process
- Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service
- Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues

**Job Requirements**
- Must be at least 18 years of age
- High school diploma or GED
- Excellent communication and interpersonal skills
- Familiarity with rental or leasing industry practices is a plus
- Organized, with time-management skills and the ability to multi-task
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Consistent in-person attendance

**Why Work For ACIMA?**
- Award Winning Culture
- Career Growth Opportunities
- Weekly Pay
- Discounts from Acima partners

**Expected Hours of Work**

This is a Part-Time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.

**Physical Demands**

While performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.

**Acima is an equal opportunity employer committed to ensure that all employment decisions are made on a non

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Full Job Description for Onboarding