Physician Clinic Medical Director
1 week ago
Overview:
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Physician Clinic Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the Director Team. As a Physician Clinic Medical Director, he/she will have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class. The Physician Clinic Medical Director will provide clinical coverage, treating the center, creating space to perform delegated Medical Director responsibilities.
Located in San Francisco's East Bay Area, Pleasanton is known for its beautiful outdoor recreational areas, awesome year-round weather and fun community events. Pleasanton is also known for its excellent schools, safe neighborhoods and many parks and green spaces. Enjoy the vibrant downtown area which boasts international cuisine. With a Monday - Friday 8-5 schedule, you will have evenings and weekends free to explore Pleasanton and the surrounding Bay Area.
**Responsibilities**:
- 100% center based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience. Assumes role and responsibilities of CMD, whether functioning in the capacity of a CMD at a specific location.
- Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
- Works with Director Team (primarily DMO and Director of Therapy Operations (DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
- Mentors and trains future clinical leaders as well as newly hired and tenured clinicians. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
- Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans. Assists CMD’s to understand same.
- Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Responds to requests and issues within 24 hours.
- Assists with the planning of clinician meetings, leads, or assists in conducting
- Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs
- May be required to observe drug/alcohol testing of patients
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
- Board Certified Family Medicine, Internal Medicine, or Occupational Medicine
- Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties
- Unrestricted DEA license for state of jurisdiction
- Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
Job-Related Experience
- Preferred two years' directly applicable experience including relevant clinical and supervisory experience for clinical scope
- Preferred two years’ experience in managed care and physician management.
- Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Agrees, supports, and commits to Concentra’s core practice standards and Policies and Procedures
- Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
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