Auto Body

**Auto Body - Production Leader**

This is a unique opportunity for a collision repair professional to join our team as Production Leader. We are proud of the repair process we put in place and the talented team we assembled. We are leaders in our market and continue to push for change in our industry. We charge what we are worth so our people earn better wages. We will never compete to have the lowest prices. We always do our best work.

**Total Care Accident Repair has earned a reputation for performing high quality repairs with extraordinary customer service. These are the things that are important to us**:

- Perform safe and correct repairs
- Advocate for consumers so they get the best outcome possible
- Be respectful to customers, co-workers and vendors
- Promote a professional and caring work environment for our team
- Put in the work to ensure we are being compensated fairly by insurers

**The role of the Production Leader**
- Manage the flow of vehicles thru the repair process
- Create daily delivery list and manage the completion of those jobs
- Identify bottlenecks and determine daily staff movements to relieve them
- Work with technicians to identify problems and provide prompt solutions
- Ensure access to, and compliance with OEM Repair Procedures
- Verify Pre & Post Scan data is clean
- Ensure ADAS calibrations are performed
- Coordinate sublet vendor schedules for glass, mechanical, ADAS calibrations, etc.
- Update customers with repair status by phone and our texting app
- Document our management system with detailed notes
- Aid in locating hard to find parts
- Review Supplement paperwork from insurers for accuracy
- Perform quality review of in-process and front line cars to ensure standards are met
- Communicate with our office team to ensure on-time quality completion.

**Required Skills to be a Successful Production Leader**
- Good working knowledge of how to perform proper collision repairs
- Desire to be excellent, good attention to detail
- Capable of tracking many cars simultaneously
- Create a sense of urgency to ensure all cars move quickly thru the repair process
- Ability to communicate effectively with technicians, office staff and customers
- Possess a Massachusetts Auto Damage Appraisers License
- Experience with electronic estimating with both CCC and Mitchell
- Computer skills, research OEM procedures, research DTC’s
- Education, I-CAR, Read the trade rags, embrace your career

**Total Care provides a great opportunity for its employees including**:

- Clean & Organized work environment
- Lots of work on late model cars
- Alldata - OEM repair procedures
- Continued pursuit of OEM Certifications
- Great team of quality people around you
- Well equipped, bright, clean shop

We are located in Raynham.

**Call Us - (508) 824-6500 Ask for Brian**

Work Remotely
- No

Pay: $60,000.00 - $90,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan

Schedule:

- Day shift

**Experience**:

- Auto Damage Appraising: 3 years (required)

License/Certification:

- MA Auto Damage Appraiser License (required)
- Driver's License (required)

Work Location: In person