General Adjuster

Job Description

Engle Martin is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation.

We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.

**Responsibilities**:

- Investigates commercial insurance claims in any of a variety of settings.
- Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
- Obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss.
- Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations.
- Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings.
- Recommends the reasonable and proper amount the insurance company should pay on a claim.
- Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn.
- Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations.
- Maintains accurate, thorough field notes, journal entries, time and expense records as required.

Qualifications:

- Ability to understand claims adjudication process.
- 5+ experience in insurance-related work
- Research and investigative abilities; negotiating, conflict resolution and persuasion abilities.
- Active license, or ability to promptly obtain such, in the assigned state(s).