Emergency Dispatcher I/ii

**Location**:

- 525 W. Sycamore Street Willows, 95988**Description**:
The Emergency Dispatcher I/II position in the Sheriff’s Department performs a variety of difficult work in the provision of 24-hour-per-day, seven-days-per-week public safety emergency dispatch service, including all 911 communications. Emergency Dispatcher I is the entry level class in the Emergency Dispatcher series. It differs from Emergency Dispatcher II in that the II level is fully trained as a dispatcher and may provide training for the Dispatcher I. This position is scheduled for forty (40) hours per week.

WHAT YOU’LL DO
- Receives incoming calls from the public; determines type of assistance required, including law enforcement, fire or ambulance personnel, etc., and dispatches emergency and non-emergency radio and telephone communications to appropriate jurisdictions and agencies.
- Operates a law enforcement 911 communications network.
- Maintains radio communications with field personnel as necessary to relay messages and information, and to determine the location and safety of field personnel.
- Performs a variety of clerical duties as required, including but not limited to answering business telephones; processing and/or maintaining department records, including case files; compiling information and statistics for reports; preparing criminal history reports; entering/cancelling/retrieving data on computer; ordering supplies, copying and filing documents, etc.
- Processes civil, misdemeanor, juvenile and felony warrants.
- Job Description URL:
- MINIMUM QUALIFICATIONS

EXPERIENCE:
I - No experience is required. II - One year of responsible experience in emergency communications and dispatching, or the completion of the Emergency Dispatcher Training Program in Glenn County.

EDUCATION:
I/II - High school diploma or GED equivalent.

**Benefits**:
**HOLIDAYS**:
13 paid holidays per year and an additional twenty four hours of Holiday Leave. An employee must be employed the last working day before and the first working day after the holiday in order to receive holiday compensation. Employees on leave without pay shall not accrue holiday benefits.

**VACATION**:
88 hours (approximately 11 working days) per year during the first 2 years of service; 128 hours (approximately 16 working days) per year during years 3 through 12; 168 hours (approximately 21 working days) per year during years 13 through 19; 208 hours (approximately 26 working days) per year after 20 full years of service.

**SICK LEAVE**:
96 hours (approximately twelve working days) per year of paid sick leave.

**BEREAVEMENT LEAVE**:
40 hours with pay for each instance for immediate family members. Immediate family includes spouse, child, stepchild, grandchild, stepparent, parent, grandparent, parent-in-law, grandparent-in-law, brother-in-law, sister-in-law, brother or sister.

**LONGEVITY**:
Service is based on employment with Glenn County. The County shall provide a longevity differential above the employee’s base rate of pay for those employees represented by this unit as follows: after 10 full years of service 5%, after 15 full years of service 1%, after 20 full years of service 1%, after 25 full years of service 1% and after 30 full years of service 1% for a total of 9%.

**HEALTH PLAN**:
Glenn County contracts with PERS for medical insurance. The County pays a portion of the medical insurance premium based on the carrier and amount of the total premium.

**VISION PLAN**:
The County pays the employee premium for a vision plan with Medical Eye Services (MES). The employee may enroll dependents at the employee’s expense.

**DENTAL PLAN**:
GCGU employees are offered a choice of two voluntary dental insurance plans; Delta Dental (PPO) and DeltaCare (HMO). The employee pays 100% of the premium through payroll deduction.

**DEFERRED COMPENSATION**:
The County offers three IRC - 457 voluntary Deferred Compensation Plans (tax deferred long-term savings plans): Voya, Nationwide and Edward Jones.

**SHORT TERM DISABILITY**:
The County coordinates with State Short Term Disability Insurance for regular employees.

**LIFE INSURANCE**:
The County pays the premium on a $10,000 Term Life Insurance policy for regular County employees. The employee pays the premium for optional life insurance.

**RETIREMENT**:
The County participates in the Public Employees’ Retirement System (PERS) which is coordinated with Social Security. The employee is responsible for 100% of the employee’s portion. Unused accrued sick leave can be converted to service credit at retirement.

**SUPPLEMENTAL RETIREMENT**:
GCGU employees participate in the Laborers’ International of North America (Industrial) Pension Fund.

**PREMIUM PAY**:
Premium pay such as shift differential, bilingual, and working-out-of-class pay may be paid depending upon the employee’s work assignment and class.
- Benefits are listed for full-time employees; certain benefits are pro-rated for part-time employees.

**Specia