Front Desk Night Auditor

3 weeks ago

Berkeley Springs, United States Cacapon Resort State Park Full time

**Front Desk Night Auditor**

**Work Schedule**
- Under the direction and scheduling of the Lodge Manager and Front Desk Supervisor, employee will perform routine Night Audit duties.
- In addition to Night Audit duties, the position may include a rotating shift, evenings, days, nights, weekends, and holidays. However the position requires 2 Nights a week from 11pm-7am with additional hours available.
- Additional hours would be dictated by staffing needs and employee willingness to undertake additional hours.

**Nature/Examples of Work**

Under general supervision of the Lodge Manager and Front Desk Supervisor Front Desk Clerks:

- Running end of day procedures in accordance with WV State Parks Policy.
- Sending audit correspondence to proper personnel.
- Filling out audit spreadsheets
- Assist in the daily operation of the reservation desk area.
- Provide attentive, courteous, and professional service to all park guests at all times.
- Register guests in and out of lodge rooms, cabins, and shelters.
- Assign guest rooms and cabins based upon availability. Complete daily shift reports for each shift worked.
- Perform related clerical and accounting tasks.
- Sell hunting and fishing licenses.
- Collect money and make daily deposits.
- Clerk may temporarily be assigned to work in other departments as needed.
- Responsible for accounting and all revenues collected.
- Perform duties as cashier for gift shop when gift shop attendant is not present.
- Provide guests with brochures, trail maps, and other park information as requested.
- Assist with mass mailings to promote park facilities.
- Inform guests and potential guests about discounts and special packages offered at the park.
- Operate office equipment including but not limited to: computer, cash register, mail meter, calculator, copy machine, laser jet printer.
- Clean and maintain organization of the front desk, and lobby areas.
- Employee will keep all documentation and records as required.
- May perform light maintenance as required.
- Perform other duties as assigned.

**Position Requirements**
- Employee will work with park guests to immediately resolve their requests or concerns in a manner reflecting a positive image for Cacapon State Park and West Virginia State Parks as a whole.
- Ability to deal with the public in an attentive, courteous, and professional manner.
- Ability to operate an electronic cash register.
- Must possess basic computer skills.
- Must be able to wear assigned uniforms.
- Must possess a valid driver’s license.
- Must comply with all Division of Personnel, DNR, and Cacapon Resort State Park policies, rules, and regulations.

**Job Type**: Part-time

**Pay**: $12.00 per hour

**Schedule**:

- Friday and Saturday overnight shifts: 11:00 p.m. - 7:00 a.m.
- Additional shifts and hours as needed/discussed with supervisor.

**Work Location**:In person

**Job Type**: Part-time

Pay: $12.00 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Nights as needed
- Night shift

Work setting:

- In-person
- Resort

Ability to Commute:

- Berkeley Springs, WV 25411 (required)

Ability to Relocate:

- Berkeley Springs, WV 25411: Relocate before starting work (required)

Work Location: In person

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