Utilization Review

3 weeks ago


Los Angeles, United States Codemax Medical Billing Full time

Job Title: Utilization Review Follow Up Specialist

Reports to: Utilization Review Follow-Up Supervisor

Employment Status: Full-Time

FLSA Status: Non-Exempt
- Job Summary:_
- Duties/Responsibilities:_
- Monitors and manages pending utilization review and prior authorization requests, ensuring timely submission and follow-up.
- Collaborates closely with healthcare providers to gather necessary information and/or documentation required for reviews or appeals.
- Tracks and documents the status of requests, denials, and appeals in the company's database or system.
- Communicates with insurance companies to obtain status updates, resolve issues, and expedite approvals.
- Follows up on outstanding healthcare claims, ensuring accurate processing and payment.
- Acts as the liaison with patients to inform them of the status of their requests, potential coverage issues, or any additional information required.
- Assists in the appeals process by gathering required documentation, submitting appeals, and tracking outcomes.
- Leverages experience as a Level 1 Care Coordinator to provide insights and improve the utilization review process, as needed.
- Attends training sessions, workshops, and meetings to stay updated on industry standards and best practices.
- Collaborates with internal teams, including billing, clinical staff, and management to ensure seamless patient care and service delivery.
- All other duties as assigned.
- Required Skills/Abilities_:

- Proficiency in healthcare management systems and Microsoft Office Suite.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Ability to navigate and resolve complex issues in a fast-paced environment.

**Benefits**:

- Health Insurance
- Vision Insurance
- Dental Insurance
- 401(k) plan with matching contributions



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