Security Systems Specialist
4 weeks ago
This role will be responsible for all technical aspects of servicing and maintenance of commercial security systems that includes low voltage security alarm, video surveillance, networking, and access control systems.
**Responsibilities**:
- Provide technical support to internal and external customers
- Troubleshoot and resolve CCTV, Access Control, Card Reader, Locking Hardware and Server/Programming related problems
- Complete all necessary service documentation in timely manner via electronic CRM
- Follow the service schedule via mobile device as provided by the Service Coordinator/Manager
- Deliver professional service and training to customers
- Participate in continuous job-related education
- Keep track of parts inventory
- Operate company vehicle in a safe manner
- Be part of on-call rotation schedule and work overtime, when needed
Experience/skills:
- Minimum 2 years’ experience required in service, troubleshooting, problem-solving, installation, programming of Commercial Access Control Systems, Intrusion Alarm Systems, and/or IP Camera Systems
- Manufacturer Specific Product Knowledge and Installation/Programming Experience: Bosch, Bluebox, Brivo, Eagle Eye, Exacq, S2, Schlage Engage
- Have a solid understanding of basic computer networking, hardware, and diagnostics, be able to learn new software quickly
- Valid driver’s license
- Qualify for a PERC card from the State of Illinois
**Benefits**:
- Competitive Hourly Wage (based on experience)
- Yearly bonus (based on personal and company performance)
- Health, Dental, Life, Disability insurance
- 401(k)
- Paid time off
Job Type/Schedule:
- Full-Time (40 h/week, M-F) with overtime opportunitites
- Participate in the on-call rotation
- Company provided truck, equipment, laptop, cellphone, gas card, etc.
Pay: From $30.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
**Education**:
- Associate (preferred)
**Experience**:
- Security systems: 3 years (required)
Work Location: In person
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