Support Services Specialist

1 week ago

Washington, United States US Internal Revenue Service Full time

**Duties**:
**WHAT IS THE (FMSS) FACILITIES MANAGEMENT AND SECURITY SERVICES DI**VISION?**

(17) Vacancies will be filled in the following specialty areas:
Facilities Management and Security Services Operations Mid-Atlantic
(3) Vacancies: LANHAM-SEABROOK, MD and NEWARK, DE
(3) Vacancies: WASHINGTON, DC, DC and KEARNEYSVILLE, WV
(11) Vacancies: TAMPA, FL; MIAMI, FL; JACKSONVILLE, FL; ORLANDO, FL; PLANTATION, FL

The following are the duties of this position at the full working level.

**Project Management Duties**:

- Responsible for the planning, scheduling, development, coordination, implementation, and assessment of REFM projects generally under 10,000 square feet, some which may be complex, vague, and sensitive, as well as broad in scope. Develops detailed plans that address issues pertaining to office locations, space realignments, construction, budget, preparation of and resolution for new leases or renewals, furniture and equipment and addressing long-range space acquisition or reduction needs. Consults with managers and peers to identify and define customer needs and requirements. Provides formal and ad hoc presentations to management as required or requested. Prepares position/decision/executive summary papers that present and/or discuss alternative approaches.
- Utilizes the full range of project management skills in the accomplishment of work assignments. These may include developing workstation layouts according to the negotiated agreements; timelines for property requests; ensuring discarded equipment is properly recycled in accordance with standards. Coordinates efforts with other entities in executing and tracking various phases of a project from concept through completion.

**Program Management Duties**:

- Proactively identifies program needs and independently performs a wide range of actions including planning, developing, analyzing, managing and implementing services. Responsible for multiple and varied support services programs.
- Consults with managers to identify/define customer needs and requirements relative to support services programs. Provides a wide range of technical information to managers. Identifies, researches and provides customers with ongoing updated information regarding the latest in logístical programs.

**Contract Administration Duties**:

- May serve as the designated Contracting Officer's Technical Representative (COTR) for national and local contracts or be responsible for coordinating the security clearance process for all contractors through the National Background Investigation Center (NBIC).
- Monitors contract performance and assure that the Contractor performs the contract in accordance with its terms, conditions and the performance work statement. Record and notify the Contracting Officer of incidents of faulty or nonconforming work, delays or problems and recommend correction actions. Contacts remote customers to determine if contractor delivered goods or services timely and accurately.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

**Requirements**:
**Conditions of Employment**:

- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; _Unexpired _U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be **unexpired** **original **or certified copies**.**:
**Qualifications**:

- Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
- You must meet the following requirements by the closing date of this announcement:

- **EDUCATION/GENERAL EXEPERIENCE GS-05**: Three (3) years of progressively responsible experience, one (1) year of which was equivalent to at least GS-04, is qualifying for GS-05 level positions. General experience is experience that involved dealing with others in person-to-person work situations, in obtaining and providing a variety of services for an organization, or other work that demonstrated the ability to succ

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