Aps Case Aide Part Time

4 weeks ago

Elgin, United States Senior Services Associates, Inc Full time

**Job Title**:Adult Protective Services (APS)** _**Case Aide**_

**Function**: The Case Aide works closely with the APS Case workers and Supervisor with their case management activities.

**Reports To**: APS Direct Supervisor, Director of APS programs, Executive Director

**Major Duties and Responsibilities**:

- Receive and make calls pertaining to allegations of abuse
- Enter abuse report data into Case Management Portal
- Aid the Caseworkers to compile and/upload information pertaining to social, personal, financial, or medical history for files.
- Assist Caseworkers with preparation of forms for referrals and making referral calls for services.
- Maintain files/record for Case workers APS clients cases. This includes, but not limited to: typing, copying, scanning, using fax machine, filing, making telephone calls, and completing forms.
- Assist Caseworkers with entering notes into AgingIS
- Documents in CMP, AgingIS, Completing Unit Tracking Logs, as well as other required documentation.
- Compose and mail out form letters.
- Other duties as assigned deemed necessary by supervisor to support the Case workers daily activities.

**Key Skills Required**:
At least 18 years of age
- Must be organized, mature and professional
- Will represent the agency in the community by following Senior Services Mission Statement and FISH philosophy.
- Excellent oral and written communications skills, customer service skills
- Able to handle multiple issues simultaneously
- Detail oriented - maintain thorough, accurate records
- Good judgment and decision-making, must be able to prioritize important calls, and tasks.
- Level-headed, able to act/interact appropriately in emotional situations.
- Able to deliver uncomfortable information in such a way as to minimize adverse reactions.
- Must be able to maintain confidences and absolute privacy of SSA participant information.
- Must have computer skills

**Work Location**:

- May be split between two locations

**Schedule**:

- 5-hour workdays; 25 hours per week
- Part-time position only; Non-exempt
- Volunteering for agency events is desired

**Equal Opportunity Employer**:

- A job for which all ages, including older job seekers, are encouraged to apply

**Work Remotely**
- No

**Salary**: Based upon experience

**Benefits**:

- Paid time off

New staff who are with the agency after 6 months receive a $1500 retention bonus.
- January 2024_

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 25 per week

**Benefits**:

- Employee assistance program
- Flexible schedule
- Paid time off

Patient demographics:

- Older adults

Schedule:

- Monday to Friday

**Education**:

- Associate (preferred)

Ability to Relocate:

- Elgin, IL 60120: Relocate before starting work (required)

Work Location: In person

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