Quality Assurance Auditor

3 weeks ago


West Palm Beach, United States Napleton Florida Full time

The Ed Napleton Automotive Group is looking for our **Quality Assurance** **Auditor**. This is an exciting opportunity in a growing, fast-paced industry. Located at **Napleton’s Palm Beach Acura**, **the Quality Assurance Auditor** is responsible for auditing and rating daily Management Zoom meetings for Napleton’s dealerships, which review opportunities for additional business.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

**What We Offer**:

- Full Time
- Monday-Friday 8:30-5:00, $3-4K per month based on experience
- Family Owned and Operated - 90+ years in business
- Medical, Dental, and Vision Insurance
- 401K and additional benefits
- Accrued Vacation Time
- Paid Training
- Discounts on products, services, and vehicles
- Growth Opportunities

**Responsibilities**:

- Audit call quality results and accurately score and report findings, against company standards and expectations.
- Analyze quality data and create reports on results. Present reports and findings to the Dealership and Corporate Leadership.
- Other duties as assigned.

**Job Requirements**:

- High school graduate or equivalent required, college degree strongly preferred.
- Computer proficiency and experience working with Microsoft Office, Google, and Zoom
- Ability to audit objectively.
- Attention to detail.
- Able to maintain a strict standard of confidentiality
- Have exceptional attention to detail and time management skills.
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws_



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