Med Ofc Svc Crd 2

3 weeks ago

Davis, United States University of California, Davis Full time

Under general supervision, provide administrative support to the various clinic areas throughout Student Health & Counseling Services. Schedule appointments, verify patient eligibility, collect and post payments, review and authorize clinic charges to patient accounts. Provide follow up on referrals, both internal and external, scan medical record documents to patient electronic health record and answer questions about available services offered.

**POSITION INFORMATION**

05/30/2024

**Salary Range**

$26.01/hr. - $32.27/hr.

**Appointment Type**

Career
- Partial year

**Percentage of Time**

100%

**Shift Hours**

Manager will advise.

**Location**

Davis, CA

**Union Representation**

Yes - EX

**Benefits Eligible**

Yes

**PHYSICAL DEMANDS**
- Constant patient and staff traffic with telephones ringing, simultaneous conversations, and frequent interruptions.

**WORK ENVIRONMENT**

**MINIMUM QUALIFICATIONS**

**Minimum Education/Experience**:

- Experience delivering excellent customer service.
- Experience in using effective communication and interpersonal skills.
- Experience interacting effectively and cooperatively with others; while working independently and as a team without direct supervision, exercising independent judgment and decision-making skills.
- Experience in responding to an urgent or emergent situation, following facility Policies and Procedures.

**Minimum Knowledge, Skills, and Abilities (KSA)**:

- Knowledge of medical front office functions and medical terminology, including laws/regulations governing confidentiality of patient records.
- Knowledge of working on multiple tasks simultaneously; maintaining accuracy and productivity, while staying organized, and prioritizing daily workload to assure completion within set standards.
- Skills to spell, write legibly and utilize a keyboard.

**PREFERRED QUALIFICATIONS**

**Preferred Education/Experience**:

- Experience working with Practice Management Database and/or Electronic Medical Record system (PnC).

**Preferred Knowledge, Skills, and Abilities (KSA)**:

- Working knowledge of medical record scanning.
- Knowledge of current coding (e.g. ICD-10 and CPT).
- Working knowledge of medical billing/reimbursement requirements and procedures; health insurance plans, medical terminology procedures, and health insurance industry standards; insurance plans and ability to interpret insurance language.
- Skills to organize and prioritize daily workload to assure completion within set standard.

**SPECIAL REQUIREMENTS**

**Background Check**

**Diversity, Equity, Inclusion and Belonging**

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

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