Outlet Sales Associate

2 weeks ago

Merrillville, United States Bob's Discount Furniture Full time

Retail Outlet Sales Associate
- **Retail Outlet Experience Specialists**

**Full-Time and Part-Time Career Opportunities**

At Bob’s Discount Furniture, we love what we do, we have fun and it shows in our expansive growth Using a low pressure, honest and consultative approach, our Retail Outlet Experience Specialists exceed customer expectations by offering beautiful home furnishing solutions at incredibly marked down prices. At Bob’s Discount Furniture we are looking for motivated and career minded team players that set the benchmark high for true sales professionals. Our Retail Outlet Experience Specialists provide a world class customer experience by championing the “Bob’s Way” of treating people with integrity and respect.

**"No phony sales, no phony gimmicks, just everyday low prices and value**
**We call it the Bob’s Way because no one does it better" -** Bob Kaufman Founder and President Emeritus

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for **career growth** we offer a fun and team oriented work environment and great benefits

**The Benefits and Perks**
- Hourly pay plus commission
- Feeling under the weather, we’ve got you covered We offer National Health, Dental and Vision coverage
- Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well
- 401(k) Profit Sharing Plan - Generous Company match
- Paid Personal/Sick Days
- Paid Vacation, Sick Days, Holidays and your Birthday After all, your birthday should be a holiday
- Employee Assistance Program
- Our prices are already low, but why not more Generous Employee Discount
- The flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Need a pay advance? Take advantage of Bob’s Bail Out Program
- Have an unexpected extraordinary expense? Take advantage of Bob’s Helping Hand Program. Bob’s cares and is here to help
- And much more

Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.

**Responsibilities**:

- Welcome and engage customers, providing them with world class customer service and offer customers an unforgettable shopping experience
- Generating sales through **a low pressure consultative approach**

**Required Qualifications**
- Energetic, self-motivated customer service professional with exceptional interpersonal, listening and communication skills, bilingual a plus
- Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
- Basic computer skills
- Previous sales or customer service experience in retail environment are a plus, but not required
- Strong organizational skills
- Additional Job DescriptionAdditional Job Description**Retail** **Outlet Experience Specialist**

The Retail Outlet Experience Specialist are TEAM members within the Bob’s Discount Furniture organization and play a vital role by establishing good rapport with all customers to create generational business. They represent the organization in a positive way through their proactive, helpful engagement with our customers and excellent visual presentation of our products on the show room floor.

The primary function of a Retail Outlet Sales Associate is to represent Bob’s Discount Furniture and its products with honesty and integrity while guiding the customer through the sales process.

**Major Duties and Responsibilities**
- Be consistently positive, enthusiastic and respectful in all interactions with customers and co-workers.
- Achieve established monthly sales goals
- Achieve monthly key metric targets ( Bob’s Cards, Acceptance Now, Goof, etc.)
- Partner with store management to improve sales performance through participating in regular coaching sessions.
- Learn the features and benefits of all merchandise on the sales floor.
- Sell according to “Bob’s Way”.
- Involve Store Management in the sales process to help overcome customer objections and assist with closing the sale.
- Attend and constructively participate in all scheduled meetings, workshops and other training sessions.
- Contribute to the on-going effort to maintain the store’s appearance at the highest level, by straightening, light cleaning as assigned, and identifying damaged or unsightly merchandise and removing from Floor.
- Pricing and tagging Outlet merchandise according to Outlet pricing guidelines as set forth by the Company
- Assist in the assembly of merchandise as needed
- Arrive at work on scheduled days, on time, in proper attire and work scheduled shift. This includes working all weekends and major holidays, unless specified otherwise by management.
- Stage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelines
- Actively assist in conducting Inventory as required
- Move and relocate merchan

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