Renewals Specialist
2 months ago
With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company
At Recorded Future, we are dedicated to maintaining strong, long-term relationships with our clients. Our mission is to ensure customer satisfaction and loyalty by delivering exceptional value and service. We are seeking a motivated and detail-oriented Renewal Specialist to join our Account Management team in the Sales organization. As a Renewal Specialist, your primary responsibility will be to retain renewal revenue for Recorded Future's customer base. Working closely with Account Managers and Account Executives, you will assist with renewing and retaining business across your assigned territory.
**What You'll do as the Renewal Specialist**:
- Manage 70+ customer accounts for renewal and retention: Ensure customer satisfaction and renewals are contracts
- Must meet or exceed assigned targets: Consistently achieve or surpass company goals for renewal revenue
- Negotiate and protect the renewal revenue stream within assigned territory: Use strategic negotiation skills to safeguard and enhance revenue
- Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals
- Build relationships with internal teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers
**What You'll Bring as the Renewals Specialist**:
- You're coming from at least 1+ year of sales experience. This could be any form of corporate selling, including: Inside Sales, Outside Sales, Account Management, Customer Success, etc.
- You have attained a Bachelor's Degree or higher
- Experience in a competitive, sales-driven environment
- You come from a track record of success and high achievement
- SaaS or High Tech sales experience is preferred
- Security experience is a big plus but not mandatory
- Experience with Channel Sales and Direct Sales are both considered valuable
**Why should you join Recorded Future?**
Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.
**Want more info?**
Blog & Podcast: Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence
Instagram & Twitter: What's happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
- We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day._
- Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant._
**_ Notice to Agency and Search Firm Representatives:_**:
- Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid._
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