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Raceway Car Wash Is Looking for Energetic Team
4 months ago
Team Leader Job Description
Team Leader: All employees on site will report to you in the absence of the Assistant or General Manager. Your primary responsibility is to lead the team and assist the General Manager with all aspects of site operations.
**What you would do**:
- Adapt your prior experience to the car wash industry through our management curriculum
- Mentor under a General Manager & Assistant Manager to ensure your **success**:
- **Lead** a team and deliver an outstanding guest experience
- **Grow** the guest volume, driving sales, and increasing profitability for the store
- **Coach** staff to create a **positive** and **high energy** environment that guests can feel
- **Train and support** staff at varying levels of development
- Manage daily operations, deliver consistent high-quality services and promote Raceway Car Wash within your **community**:
- Ensure the appearance of the site is of the **highest standard** and appealing to guests
**We are looking for people who have**:
- A track record of successful outcomes and a willingness to take ownership
- The skills to lead and motivate a team
- A desire to learn mechanical and electrical skillsets
- A service and goal-oriented outlook and personality
- A high level of initiative, attention to detail and pride in their work
- Availability to work long hours, including weekends, and a varying schedule to meet the needs of a fast-paced business
- The ability to efficiently multitask in a quickly changing environment
- A passion for building relationships with guests and community
- A willingness to work hard towards a common team goal
- Outstanding Guest Service skills and an outgoing attitude
- A desire to be active in a fast-paced, outdoor environment year round
**Daily Store Responsibilities**:
- Manage staff daily during your scheduled shift (this includes assigning tasks, ensuring there is adequate staffing & proper break periods are being taken)
- Lead & motivate the team to push sales
- Identify & resolve any equipment/computer issues with the help of the maintenance/IT support team
- Manage all cash handling transactions & assist with bank deposits
- Perform daily tasks as assigned by the General Manager
- Assist guest with transactions, questions, & problems
- Perform daily tunnel checklist
- Post Daily sales on slack
- Assist manager with scheduling and covering open shifts
- Process any damage claim forms or workers compensation forms should there be an incident
- Open site on time and alert management if store is down & work with General Manager and Maintenance staff to ensure store is re-opened in a timely manner
- Responsible for operating and managing the site when the General Manager is off or on vacation
- Communicate with General Manager and Assistant Manager on any site operations issues
Pay: From $16.00 per hour
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
License/Certification:
- Driver's License (preferred)
Ability to Relocate:
- Tempe, AZ 85281: Relocate before starting work (required)
Work Location: In person