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Manager, Analytics

1 month ago


New York, United States MongoDB Full time

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The Analytics Manager will play a key role in our rapidly growing Data Analytics function. He or she will partner directly with our Customer Success team and cross company Go-To-Market Solutions team (GTM-S) to surface key insights to drive business decision making and operational efficiencies. This position requires a driven individual who is able to work with senior leadership comfortably, execute tasks from start to finish, and who enjoys working across multiple functional areas in a fast-paced and challenging environment. This position will also manage and mentor a team of analysts, guiding the team in delivering valuable insights to the business as well as providing opportunities for learning and career development.

**Responsibilities**:

- Lead a team of 4 analysts in support of our Customer Success and Go-To-Market Solutions stakeholder teams
- Serve as strategic thought-partner to these teams, helping develop actionable insights out of a wide expanse of customer and product data
- Leverage understanding of statistics and advanced analytical methods to conduct analyses that help partner teams make quicker, more informed decisions
- Partner with functional leads and ops teams to set and track KPIs and manage the business effectively
- Be a "player/coach", guiding your team in delivery of high-quality analytical outputs as well as diving in and conducting analysis on your own as necessary
- Champion the use of data to drive decision making across the company and at all levels of the organization
- Effectively communicate analytical findings to non-technical audiences; mentor and guide your team on strategic communication

**Education & Experience Requirements**:

- 7+ years of analytics experience, ideally at a software company
- 2+ years managing a team of analysts
- Bachelor's Degree with a quantitative focus (Mathematics, Statistics, Economics, Finance, Computer Science, etc.)
- Proven track record of using data to drive business decisions including the ability to structure problems for analysis
- Ability to understand business priorities and prioritize scarce resources appropriately
- Advanced SQL skills and proficiency in scripting with either Python or R
- Ability to query, transform and analyze raw data, draw conclusions, and develop actionable recommendations
- Experience using statistical methods to solve complex problems
- Strong experience in data visualization; BI tool of Tableau preferred
- Excellent communication skills - oral, written, and visual; ability to take the results of analyses and communicate actionable recommendations concisely to senior management
- Eager to roll up your sleeves and dig into any problem in a fast-paced, high-growth environment
- Comfort with ambiguity and ability to work in a self-guided manner
- Committed to contributing to a collaborative, enjoyable, and psychologically safe work environment

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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