Team Lead

3 weeks ago

Long Beach, United States Sterile Processing Services of America Full time

Responsible for managing the instrument department personnel and ensure that instrument sets are processed according to written procedures. Manage all aspects of the department staffing and supplies. Monitor customer requirements to ensure expectations are met; manage departmental schedules; ensure technicians are trained and perform quality work.

**ESSENTIAL FUNCTIONS**:

- Assure all instruments trays are complete and assembled properly.
- Ensure Instrument Technicians adhere to written procedures and ensure regulatory compliance.
- Provide training and guidance to team members as needed.
- Ensure that Instrument Technicians complete the proper transactions when processing sets to maintain quality work.
- Monitor soil sort personnel and instrument technicians to ensure that customer-owned instruments returned within Synergy Health linens and instrument sets are tracked and returned to the customer.
- Manage instrument department office functions, addressing customer service issues, resolves problems in-house and customer based.
- Manage staff schedules, time and attendance and perform counseling and reviews.
- Maintain adequate supplies and PPEs necessary for department.
- Develop working relationships with end user/customer.
- Other duties as assigned

SPSA is a service company which requires that you are always providing some level of service to either an internal or external customer. You are expected to make decisions that will in effect, positively impact and exceed the expectations of the customer base you serve. Accuracy, delivering on our commitments and the manner in which we execute each transaction must be done in such a manner that it positively spreads our organization’s reputation. Although we can not always choose the specific work assigned to us, we can however determine the attitude, behavior and personality we portray in completing our work.

**SUPERVISORY RESPONSIBILITIES**:
The Instrument Supervisor has direct supervision for all Instrument Technicians and other members of the instrument department.

**WORKING CONDITIONS**:
Work is performed in a fast-paced indoor production area with little exposure to dust and high temperatures; moderate exposure to excessive noise; climate-controlled environment; and controlled access. Frequent exposure to bio-hazardous materials and strong odorous chemicals or elements.

**EXPERIENCE**:
Minimum of 3 years of instrument experience is required. Accredited instrument processing certification is required.

**EDUCATION**:
College degree is preferred. Equivalent work experience may be substituted for educational background. High School diploma or GED required.

**KNOWLEDGE, SKILLS, ABILITIES**:

- Excellent working knowledge of MS Word, MS Excel.
- Knowledge of general and laparoscopic instruments.
- Ability to work independently, manage time and work effectively under pressure.
- Detail-oriented, excellent organizational and documentation skills.
- Good interpersonal and telephone skills.
- Ability to set priorities, be flexible, multi-task and meet deadlines.
- Ability to communicate effectively in both oral and written forms.
- Ability to interact effectively with all levels of management.
- Capable of communicating and coordinating with multiple departments, team player.

**SPSA is an Equal Opportunity Employer**

Pay: $22.00 - $36.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance

Experience level:

- 3 years

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

License/Certification:

- CRCST or CBSPD certification (required)

Work Location: In person

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