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Director - Price Value Innovation

4 months ago

Woonsocket, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

CVS Health is seeking a passionate customer visionary to join our team to build and implement holistic value strategies inclusive of price, promo and loyalty to improve customer price perception and deepen engagement with current and new customers.

In this role you will be an integral member of the Price Value Team. This team is responsible for Price, Promotion and Coupon strategies for CVS Front store. The contributions you will make as a Lead Director will drive the future of CVS Health’s value strategy.

As the Director of Price & Value Innovation, you will develop holistic, customer-centric price and value strategies & plans that inspire customers to consistently choose CVS as their health and wellness retailer of choice. Our goal is to accelerate growth in sales units and customer trips.

In this role, you will operate in an ambiguous, innovative environment. Ability to learn quickly, think critically in white space will be critical to success. The Director will lead a team to drive a deep understanding of the CVS customer and their needs. You will play an integral role in influencing across the CVS retail org to increase customer-centric thinking. Your ability to clearly tell a compelling business story to drive understanding and alignment across teams will be critical to your success.

You will accomplish this by:

- Lead & perform deep customer & market analyses to develop category specific business insights & recommendations to accelerate growth in sales units and customer trips.
- Build category level holistic, customer-centric price and value strategies.
- Lead a team 2-4 direct reports to perform customer analysis to identify customer segments, attributes and behavior patterns to find opportunity to improve regular prices and promo/coupon plans.
- Building trusted relationships and collaborative partnerships with multiple teams & leaders across the Front Store organization including Merchandising, Marketing & Stores Loyalty & Personalization, Retail Analytics and Retail Marketing teams.
- Creating & compelling story telling across teams & levels.

**Required Qualifications**
- 10+ years of relevant experience in either Management Consulting or Retail/CPG
- Merchandising familiarity - understanding of retail merchandising basics (i.e., Category Management), and merchandising organizational structures and processes
- Mastery of Microsoft Excel and PowerPoint
- Experience leading, developing, and managing a team
- Analytical and problem-solving skills
- Ability to concisely present to senior leaders and build trust
- Willingness and ability to travel up to (25%)
- Ability to operate in an ambiguous, innovative environment
- Ability to learn quickly and think critically in white space
- Ability to create & tell a compelling story telling across teams & levels

**Preferred Qualifications**
- Consulting experience
- MBA
- Team Leadership experience
- Previous Management Consulting experience for a top tier firm
- Specific experience in Retail category management, CPG, or vendor management leading strategic commercial projects with significant business impact
- Retail/CPG experience and/or experience analyzing large customer / transaction data sets

**Education**

Bachelor's Degree or equivalent work experience

**Pay Range**

The typical pay range for this role is:
$100,000.00 - $231,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a